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Luno - Cryptocurrency Wallets

Luno Reviews in June 2025: User Ratings, Pros & Cons

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3.7

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Luno Reviews & Ratings

3.7

Very Good

Based on 11 ratings & 6246 reviews

Rating Distribution

Excellent

(3670)

Very Good

(1005)

Good

(498)

Poor

(213)

Terible

(860)

Expert's Review

Luno has shown notable strengths in its user interface and ease of cryptocurrency transactions for many users. The platform provides a simple process for buying and selling cryptocurrencies, making it convenient for users to navigate. However, some users have expressed concerns over delays in resolving deposit or withdrawal issues, leading to frustration and a ...Read more

Luno pros and cons

  • Ease of buying altcoins.

  • Intuitive platform for new users.

  • Poor customer support responses and extended resolution times.

  • High fees for transactions and limitations on withdrawals.

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Showing 351-360 out of 6246

S

Samson

08/09/23

5 out of 5

Purchase is easy and understanding.

Date of experience: August 10, 2023

N

Nnamdi

08/09/23

4 out of 5

You need to improve in payment time…

You need to improve in payment time arival.

K

Kaycee

08/08/23

5 out of 5

At first I never thought I could do it…

At first I never thought I could do it on my own but when I arrived into the application everything looked easier than I expected keep up the good work guys I really like luno application

M

Michael

08/08/23

3 out of 5

At first I felt like crab but now the…

At first I felt like crab but now the experience is going great

NW

Nathan Wakelin

08/08/23

1 out of 5

Closed my account for no reason and withheld money for months with no explanation

Opened an account and invested £100 in bitcoin. Left it for 25 days before I get a message saying my account is being closed due to suspicious activity (no idea how leaving money in an investment is suspicious). Asked for an explanation and they would only provide an automated response. No phone line to speak to a person. About 50 emails and 3 months later, I've finally got my money back. Customer service is non existent. Avoid. Worst financial institution I've ever used.

PS

Peter Stansby

08/06/23

1 out of 5

Unable to resolve an account problem…

Unable to resolve an account problem for over a week! Different support people who don't check the previous issues. Very frustrating. Poor service!

KE

Kemesuodei Eremiemi

08/05/23

5 out of 5

To have good earnings

Thank you for your love and support towards my investment here on luno.

E

Ekume

08/05/23

5 out of 5

So far is been the best place for…

So far is been the best place for investment

AS

Aizuddin Shaali Masri

08/04/23

2 out of 5

high trading fee

The good : user friendly The bad :- No bot. Only a few coins. Even more less coin pairs. No stablecoin. The worst: Ridiculously high trading fee. I hate this because luno's trading fee is too high. Even giant exchange like binance and bybit only charges 0.1% for new users. In short, luno is a bad place to trade

J

Justiano

08/03/23

5 out of 5

You don't allow me to with all my…

You don't allow me to with all my balance from my btc wallet I don't know why. But some apps like Quidax do allow such

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].