Luno Reviews in July 2025: User Ratings, Pros & Cons

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3.7

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Luno Reviews & Ratings

3.7

Very Good

Based on 11 ratings & 6246 reviews

Rating Distribution

Excellent

(3670)

Very Good

(1005)

Good

(498)

Poor

(213)

Terible

(860)

Expert's Review

Luno has shown notable strengths in its user interface and ease of cryptocurrency transactions for many users. The platform provides a simple process for buying and selling cryptocurrencies, making it convenient for users to navigate. However, some users have expressed concerns over delays in resolving deposit or withdrawal issues, leading to frustration and a ...Read more

Luno pros and cons

Ease of buying altcoins.
Intuitive platform for new users.

Poor customer support responses and extended resolution times.
High fees for transactions and limitations on withdrawals.

Showing 1161-1170 out of 6246

Kabelo Theko TSA MAPULANA

08/04/21

3 out of 5

Please help I'm on a process with…

Please help I'm on a process with someone and I'm about to transfer Bitcoins to this particular address for Autotrade, they're profile on WhatsApp is the Luno Icon and they seem to be knowing much, is it safe?

Joseph

08/01/21

1 out of 5

Account Locked;Ticket number #1807406

Account Locked;Ticket number: #1807406. It has been over 4 months since luno locked my account. My account was locked on 25th of March 2021 and up till date they’ve not kept their words. Over the past couple of months I have been writing to them, they barely reply to my support email, only get to reply me once in a month claiming they are busy. Since May they said that my account would be closed after sending my assets to a specified address which I provided to them upon request. After ...

Joseph

08/01/21

1 out of 5

Account Locked;Ticket number #1807406

Mickey Janse van Rensburg

07/26/21

5 out of 5

Luno is Trustworthy for Soooooo many years

No one can predict the future but Luno is Trustworthy for Soooooo many years. I always know my investment is safe. Thank You

Brian Knock

07/22/21

1 out of 5

i tryed to use luno services for 2…

i tryed to use luno services for 2 times they put to many restrictions so went to another platform so stay well away from their platform

Brian Knock

07/22/21

1 out of 5

i tryed to use luno services for 2…

i tryed to use luno services for 2 times they put to many restrictions so went to another platform so stay well away from their platform

customer

07/21/21

1 out of 5

Not Happy this company is Legitimate

I was scammed by SCUM from Mayfair.exchange. During the Scam process they insisted I get a Luno Account. ?????? I later heard they were working with Luno to Scam Invester's Fortunately the Identity process Luno use to setup an account requires photographic identity, Driving licence etc, which I refused to give them. They can use this info to setup Credit cards then payoff the credit cards from you bank Account

customer

07/21/21

1 out of 5

Not Happy this company is Legitimate

Mr Colin Loft

07/20/21

1 out of 5

Unclear transaction

Why is it that after authorising a transaction to send, receiving a "GOT IT" notification, the same amount is still showing in my wallet, the balance should be zero?

Mr Colin Loft

07/20/21

1 out of 5

Unclear transaction

Why is it that after authorising a transaction to send, receiving a "GOT IT" notification, the same amount is still showing in my wallet, the balance should be zero?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].