Luma Health Reviews in June 2026: User Ratings, Pros & Cons

"Our experience with Online scheduling"

What do you like best about Luma Health? The online scheduling for our offices that is not part of our EMR which requires patients to log into a portal in order to schedule.

"Cutting down on no-shows!"

What do you like best about Luma Health? We like Luma because it allows us constant contacts with our patient base through a drastically reduced use of the labor force. Luma consistently assists us with filling appointment vacancies and cancellations.

"Luma Health "

What do you like best about Luma Health? Broadcasts have been the most helpful concept for us. It is extremely useful when we have to send a mass message to over 70 patients of changes on any given day.

"Luma Health Review"

What do you like best about Luma Health? We enjoy the dramatic decrease in telephone call volume to the office following the implementation of Luma. What do you dislike about Luma Health?

"LUMA ROCKS!"

What do you like best about Luma Health? Fast and helpful staff, they respond to me almost immediately. Luma is amazing for reminder calls and referrals as well!

"We Love Luma!"

What do you like best about Luma Health? The customer service and willingness to listen to requests and suggestions for product improvement or new programming and actually working on the request.

"Luma and simplified appointment confirmations and increased our revenue ."

What do you like best about Luma Health? We like the appointment confirmations as well as the feedback portion, What do you dislike about Luma Health?

"Have already recommended LUMA to other practices"

What do you like best about Luma Health? Their customer service has been amazing. Anytime we have an issue or a new idea, they take the time to discuss the initiative and direct us to better outcomes. They also help to facilitate new ideas in the coming quarters. Their response time is fantastic. They are willing to help set up and show us even the most daunting tasks if we ask them to.

"Great company!"

What do you like best about Luma Health? We have been using LumaHealth for about a year. We were using another confirmation company before, but it never really worked properly. So we cancelled that plan and our staff started calling each and every patient to remind them of their appointment. LumaHealth found us during that time and we were impressed with the demonstration. We have a fairly young demographic, mostly 20's to 40's and we have been noticing with that many of our patients do not ...

"Great reminder and feedback system"

What do you like best about Luma Health? A lot of features that Luma provides help our practice to be more efficient including: scheduled text reminders, wait lists offering patients earlier appointments as they become available, and feedback that directs our patients to our social media for a positive review or an anonymous survey for an improvement review.