Luma Health Reviews in June 2026: User Ratings, Pros & Cons

"Luma"

What do you like best about Luma Health? You have the option to decline reminders and use email, phone or text. What do you dislike about Luma Health?

"Luma is the most user friendly app I have ever used."

What do you like best about Luma Health? I like how easy it is to send communications to our patients. It is also user friendly for the patient to communicate back or upload documents needed.

"Luma is the most user friendly app I have ever used."

What do you like best about Luma Health? I like how easy it is to send communications to our patients. It is also user friendly for the patient to communicate back or upload documents needed.

"Great Results + Best Customer Service Around"

What do you like best about Luma Health? I love that I can already see how LumaHealth is paying off for our business and brand. We've selected Luma Health as they directly partner with our technology and fully understand what running a medical practice needs. Luma Health also has created a great sense of customer service and values input from their customers or potential customers. Luma Health has helped us in managing our reviews which previously was more difficult to manage. Luma Health ...

"Great Results + Best Customer Service Around"

What do you like best about Luma Health? I love that I can already see how LumaHealth is paying off for our business and brand. We've selected Luma Health as they directly partner with our technology and fully understand what running a medical practice needs. Luma Health also has created a great sense of customer service and values input from their customers or potential customers. Luma Health has helped us in managing our reviews which previously was more difficult to manage. Luma Health ...

"Outstanding Service!"

What do you like best about Luma Health? Customer service is always on point! Always their to help when they you need them. They answer calls promptly and return calls very quickly when they are not currently available. The staff are always so kind and willing to help you out with any kind of problems that might arise.

"Outstanding Service!"

What do you like best about Luma Health? Customer service is always on point! Always their to help when they you need them. They answer calls promptly and return calls very quickly when they are not currently available. The staff are always so kind and willing to help you out with any kind of problems that might arise.

"Secure Patient Communication and Patient Reminders reduce No Shows"

What do you like best about Luma Health? Luma is easy to use. We have a great implementation team and this software easily interfaces with our electronic health record, Nextgen. Luma has helped to reduce our overall patient no show rate from 22% to 17% in 3 months. Our previous reminder service did not have user friendly reports, but with Luma Health, we are able to see reminder history and receive engaged patient responses to messages that flow right into our EHR. We can also send ...

"Secure Patient Communication and Patient Reminders reduce No Shows"

What do you like best about Luma Health? Luma is easy to use. We have a great implementation team and this software easily interfaces with our electronic health record, Nextgen. Luma has helped to reduce our overall patient no show rate from 22% to 17% in 3 months. Our previous reminder service did not have user friendly reports, but with Luma Health, we are able to see reminder history and receive engaged patient responses to messages that flow right into our EHR. We can also send ...

"Excellent service for our busy practice"

What do you like best about Luma Health? I really like that Luma is very quick and thoroughly. It saves my team and I alot of time on the phone confirming appointments and scheduling. This frees us up to do other important TASK.