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9.8

Spot Score

Lucidchart - Diagramming Software

Lucidchart Reviews in June 2026: User Ratings, Pros & Cons

Collaboration made simple for your organization.

4.2

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Lucidchart Reviews & Ratings

4.2

Very Good

Based on 4531 ratings & 356 reviews

Rating Distribution

Excellent

(267)

Very Good

(66)

Good

(9)

Poor

(3)

Terible

(11)

Spotsaas Editor’s POV

Lucidchart has garnered a loyal following for its intuitive interface, comprehensive collaborative tools, and plethora of features that streamline visual diagram creation. Users across various industries praise its ease of use, powerful integration capabilities, and time-saving benefits for team brainstorming and process mapping. One standout feature is its ...Read more

Lucidchart pros and cons

  • Lucidchart offers excellent customer service, including quick refunds and support.

  • Users appreciate the ease of collaboration and straightforward UI, making it user-friendly.

  • Lucidchart provides a wide range of features and templates, aiding in creating various diagrams.

  • The tool is praised for its flexibility, allowing for easy integration with other programs.

  • Some users experienced issues with billing, including being charged unexpectedly and needing to contact customer service for refunds.

  • There are complaints about the complexity of making urgent revisions and the occurrence of error messages when editing charts.

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Showing 341-350 out of 356

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Anonymous

10/17/17

4 out of 5

Great program for diagramming

What do you like best? It's really user-friendly and it was pretty simple for me to pick it up and start using it. Honestly, I never really spent a lot of time with Visio, but I use LucidChart on a nearly daily basis. I think that overall, it's a really great tool for us to be able to explain the way that our product works. It's also nice that we can save it as a PDF and send it to the clients as well. What do you dislike? Sometimes rearranging the lines doesn't react as I would expect - ...

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Anonymous

10/13/17

3.5 out of 5

Lucidchart is great for mapping out processes as well as creating mock up of reports.

What do you like best? Lucidchart is a very easy-to-use interface that I like using for mocking up reports. It has a lot of presents that making creating rough outlines to communication with my developers and analysts what I am trying to accomplish when building out reports for Tableau. I also enjoy the fact that multiple people can work on the same project at the same time. This makes it easy to work with individuals remotely and all contribute in real-time. What do you dislike? There ...

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Anonymous

10/12/17

5 out of 5

Lucidchart Makes It Easy to Visualize Information to Diverse Audiences

What do you like best? I usually read Getting Started guides when beginning to use new software, but I didn’t have to do that for Lucidchart—yes, it’s THAT intuitive. In our information-heavy worlds, there is so much information coming at us all of the time, and plenty of that information is up for us to translate for other people. With Lucidchart, I’m able to quickly (!!! visualize information in ways that are meaningful through extremely clear visual representation. The tools that ...

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Anonymous

08/06/17

5 out of 5

An amazing tool for multinational teams.

What do you like best? -It shows edits in more or less real time, and allows everyone to see who is working on what. -The lane/container functionality, which allows one to shift all objects within a container without impacting anything else on the diagram/map is a life saver. -Inserting steps in a process couldn't be easier - no reconnecting of lines required, the software automatically splits the flow. - An impressive library of shapes. -Overall an amazing tool. What do you ...

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Anonymous

08/04/17

5 out of 5

Great for Entrepreneurs and Sales Teams - Replaces Keynote and/or Powerpoint for Diagrams

What do you like best? Pretty sure that I'm not the target user for LucidChart, but once my lead UX/UI colleague turned me onto it I was hooked. I was using Keynote or Powerpoint to diagram out my sales processes. Most marketing professionals are used to having a visual workflow because it's built into their marketing automation tools. Sales people typically spend their time in a CRM, which is not very visual. Lucidchart allows me to easily spec out my sales process much faster than ...

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Anonymous

08/04/17

5 out of 5

Using Lucidchart

What do you like best? What I like most about using Lucidchart is how it saves my time. Using it is very easy and intuitive. I can still connect from anywhere, and can be accessed on my machine at work, on my machine at home or even on my cell phone half way. I would say that in recent times it is software that I like the most. What do you dislike? I have no serious complaints about Lucidchart, the only thing I think could be improved would be the use on mobile platforms, which is still ...

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Anonymous

08/04/17

4.5 out of 5

Great, User-Friendly Product

What do you like best? -User-friendly and is easy to have other employees starting using. It doesn't really require much training even for non-tech people to get started. It makes the investment in training much easier. -Sharing capabilities for transparency across the organization. It makes it much easier for people to work on the same collaborative document rather than having to email versions back and forth. -Being able to build other documentation that maybe would not be what you ...

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Anonymous

08/04/17

4.5 out of 5

I couldn't imagine working without it

What do you like best? Lucidchart makes creating and sharing content effortless. Being browser based makes it incredibly easy to access and work can be shared with colleagues in just a couple of clicks. Prior to this I used desktop based programmes (Visio which in comparison are so clunky to work with, I can never go back to them. What do you dislike? I use Lucidchart for basic flow diagrams which often include delivery timelines. In particular I've found the timeline feature to be ...

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Anonymous

08/04/17

5 out of 5

So far the best ever tool I have used for my daily work. Easy to create coolest flow diagrams!

What do you like best? The versatility of the tool and wide variety of options to make effective business processes flow diagrams or use cases is something that I like the most about Lucidchart. I can also share them to my coworkers with ease. Whether a system architecture, data flow diagrams or business use cases, Lucidchart is the best for serving my purpose! What do you dislike? Logos of a few companies/products/technologies are not available when I searched them in the search box. ...

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Anonymous

07/25/17

4.5 out of 5

Awesome tool for flow mapping!

What do you like best? The gridlines on lucid chart and predefined flows are awesome. It's so simple to drag and drop and get things perfectly sized. It shows you mirrored measurements on the items you're charting so that you don't have to worry about certain items being larger, smaller, too close together, too far apart. I absolutely love the tool and use it every chance I get. It's also easy to copy and entire flow and paste it into a document as an image (instead of having to worry ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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