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9.8

Spot Score

Lucidchart - Diagramming Software

Lucidchart Reviews in June 2026: User Ratings, Pros & Cons

Collaboration made simple for your organization.

4.2

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Lucidchart Reviews & Ratings

4.2

Very Good

Based on 4531 ratings & 356 reviews

Rating Distribution

Excellent

(267)

Very Good

(66)

Good

(9)

Poor

(3)

Terible

(11)

Spotsaas Editor’s POV

Lucidchart has garnered a loyal following for its intuitive interface, comprehensive collaborative tools, and plethora of features that streamline visual diagram creation. Users across various industries praise its ease of use, powerful integration capabilities, and time-saving benefits for team brainstorming and process mapping. One standout feature is its ...Read more

Lucidchart pros and cons

  • Lucidchart offers excellent customer service, including quick refunds and support.

  • Users appreciate the ease of collaboration and straightforward UI, making it user-friendly.

  • Lucidchart provides a wide range of features and templates, aiding in creating various diagrams.

  • The tool is praised for its flexibility, allowing for easy integration with other programs.

  • Some users experienced issues with billing, including being charged unexpectedly and needing to contact customer service for refunds.

  • There are complaints about the complexity of making urgent revisions and the occurrence of error messages when editing charts.

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Showing 311-320 out of 356

A

Anonymous

10/01/18

4.5 out of 5

It is very helpful to make flows and diagrams

What do you like best? It is a simple and practical tool that allows you to make any type of diagrams, flows, mental maps. Includes predesigned templates at your disposal according to the work to be done, to use them with the information you need, you just have to drag the amount of elements you need to the center of the screen and fill in the spaces with text, you can add the team work to edit the information together, as well as share and work with the tools of google and other ...

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C

Clifton

09/30/18

5 out of 5

An unbelievable piece of software!

PROS & CONS What are the best aspects of this product? I like the fact that the software can be easily picked up, utilized, and having your message shown. In addition, it's great to use for mind maps. I've even made myself a number for assistance. Whn interacting with customers and colleagues, I can use Lucidchart in creating a diagram of a concept that would be a challenge in putting things into words. What aspects are problematic or could work better? At times, when working with a ...

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A

Anonymous

07/31/18

4.5 out of 5

Lucidchart is flexible, detailed, and has a great free version!

What do you like best? Variety of shapes and items you can add, flexibility in styling and connecting them. The standard shapes are default, but you can choose from a wide variety of well chosen shape presets based on the type of project you're working on. Even for complex charts with lots of items, little lag or network issues when moving items or making changes. The free version is great for even complex charts that 50+ shapes, but only allows a small number of charts. But if you do need ...

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A

Anonymous

07/30/18

5 out of 5

LucidChart provides EVERYTHING you need for developing and sharing project documents

What do you like best? The ability to collaborate with fellow team members on projects. We utilize it with our designers putting the project together with drawings, floor plans, etc. and then sharing with our sales team to confirm locations and details, and then with our install team to have the info they need on site. What do you dislike? LucidChart is an incredible product, for all that we've used it for over the last year plus, we haven't run into any issues or dislikes. What business ...

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A

Anonymous

07/20/18

4.5 out of 5

Very good UX

What do you like best? You can organize all your documents very easily and share documents with your colleagues. This looks very similar to Google Drive actually but making diagrams is now a hundred times easier with this ! There are a lot of interesting libraries to create the diagrams. Lucidchart's selection is very easy. I like the fact that you can import your own elements directly, which makes it again very easy/fast to use. You can choose specific templates which are all sorted by ...

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A

Anonymous

07/17/18

5 out of 5

Arguably the most insightful and useful diagrams/templates available online

What do you like best? The fact that you can actually learn more whilst using a template is fantastic. Especially when preparing for a presentation - i find that lucid charts makes life easy by being able to populate professional templates. Often i find that there was some aspects I've missed - which isn't a problem anymore as Lucid charts clearly and visually points out the gaps for me. Superb! What do you dislike? Everything should be free, but its understandable given the quality. Its ...

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A

Anonymous

07/14/18

4.5 out of 5

Powerful and versatile online tool to make quality diagrams

What do you like best? The diagrams have personalization possibilities to make them visually attractive, it is very easy to use since its editor is quite comfortable, it integrates very well with google docs favoring teamwork, also from the application itself you can share documents and assign permissions to team members to modify or see the diagrams, you can make many types of diagrams, but if you do not have a specific diagram you can import your own shapes and do it in the application, ...

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A

Anonymous

07/12/18

5 out of 5

Great Tool for Flowcharts & Process Maps

What do you like best? The extreme ease of use. It took us a while to get used to building the flowcharts, but we use it for all our departments. I love that my team can collaborate on documents and make changes - especially that we can make changes live on one system, and see the changes on another while looking at the same document. What do you dislike? The things I dislike are probably things that there are solutions for, but I haven't yet discovered. I would like it if there was a ...

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A

Anonymous

07/08/18

4 out of 5

Excellent useful application that includes tools for the realization of diagrams and templates.

What do you like best? Good application very useful good user experience Easy to learn. It includes good collaboration tools. It works with many other applications. It is based on the cloud, which makes it very useful and portable. and it is safe since the work already done will not be lost. It reduces the time of work and allows to edit templates totally according to the need. It is online which allows editing in real time. The graphic elements available for UML and mental maps in general ...

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A

Anonymous

07/05/18

5 out of 5

Great for Wireframing

What do you like best? I like that I can generate my own diagrams and save them for future uses. Templates, such as the UI/UX ones, are great for putting together an idea quickly. Collaboration is smooth - I can easily share my document with a coworker and he or she can quickly add comments, make adjustments, or add items without needing me to touch it. What do you dislike? At times, my wireframe may be larger than the canvas provided. I would then adjust the canvas to be larger. However, ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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