9.8
Spot Score
Collaboration made simple for your organization.
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Starts from $0, also offers free forever plan
Lucidchart has garnered a loyal following for its intuitive interface, comprehensive collaborative tools, and plethora of features that streamline visual diagram creation. Users across various industries praise its ease of use, powerful integration capabilities, and time-saving benefits for team brainstorming and process mapping. One standout feature is its ...Read more
Lucidchart offers excellent customer service, including quick refunds and support.
Users appreciate the ease of collaboration and straightforward UI, making it user-friendly.
Lucidchart provides a wide range of features and templates, aiding in creating various diagrams.
The tool is praised for its flexibility, allowing for easy integration with other programs.
Some users experienced issues with billing, including being charged unexpectedly and needing to contact customer service for refunds.
There are complaints about the complexity of making urgent revisions and the occurrence of error messages when editing charts.
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Showing 21-30 out of 356
ZM
Zane Mazurek
11/10/22
Billing support was GREAT!
I was unaware of my account being billed for their team plan ($540), and I contacted billing support for a refund. They got back to me & sent my refund within 8 hrs. Thanks trustpilot 🫡
ZM
Zane Mazurek
11/10/22
Billing support was GREAT!
I was unaware of my account being billed for their team plan ($540), and I contacted billing support for a refund. They got back to me & sent my refund within 8 hrs. Thanks trustpilot 🫡
KF
Karmen Fabel
10/02/22
I recently used the free trail and…
I recently used the free trail and accidentally cancelled a day late. I contacted Lucidchart to hopefully get a refund, and they replied within the same day and processed my refund fully.
KF
Karmen Fabel
10/02/22
I recently used the free trail and…
I recently used the free trail and accidentally cancelled a day late. I contacted Lucidchart to hopefully get a refund, and they replied within the same day and processed my refund fully.
RS
Rana Singh
07/21/22
I use Lucidchart more than my car
I use Lucidchart more than my car, it's a life saver
RS
Rana Singh
07/21/22
I use Lucidchart more than my car
I use Lucidchart more than my car, it's a life saver
DS
Daniel Shultz
05/15/22
Enjoyed using Lucidchart thus far
Enjoyed using Lucidchart thus far. We switched from Visio and prefer Lucidchart's simplicity.
DS
Daniel Shultz
05/15/22
Enjoyed using Lucidchart thus far
Enjoyed using Lucidchart thus far. We switched from Visio and prefer Lucidchart's simplicity.
SS
Sebastian Schiller
02/13/22
Really helpful and good service
Really helpful and good service. I accidently signed up for 1 year premium and got charged 750 DKK. I wrote to them and said it was as a mistake and i had my money back 2 days later
SS
Sebastian Schiller
02/13/22
Really helpful and good service
Really helpful and good service. I accidently signed up for 1 year premium and got charged 750 DKK. I wrote to them and said it was as a mistake and i had my money back 2 days later
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
