Loom Reviews in June 2026: User Ratings, Pros & Cons

"Loom has changed how we work together"

What do you like best about Loom? Loom has been very helpful to better collaborate on certain team projects, conduct tutorials, and share details with other staff less involved in a project. What do you dislike about Loom? The biggest downside to using Loom is probably some minor bugs on certain browsers. It also requires a bigger change in the way people see and do things. What problems is Loom solving and how is that benefiting you? It solves answering basic questions colleagues have and ...

"Loom has made me immensely more effective as a CSM"

What do you like best about Loom? Loom allows me to quickly explain complex concepts or workflows to customers without having to write out a long, dry explanation that lacks the visual components to be effective. As a CSM, it has enhanced my productivity immensely and has allowed me to be better at my job What do you dislike about Loom? Very little. The only thing I have noticed that I don't like is a set of frequent updates that the desktop app seems to go through to include a new ...

"I don't know how I lived without this!"

What do you like best about Loom? Loom allows me to talk through questions or tutorials without having to schedule a meeting. I can create it on my own time, and my colleague can watch it on their own time. Some things are too short for an appointment and too complex for an email. Loom is especially useful as a fully-remote employee with team members in multiple time zones across the globe. What do you dislike about Loom? I literally can't think of anything I dislike about Loom. I think ...

"Love Loom!"

What do you like best about Loom? Loom is an extremely user-friendly platform, and one of my favorite tools to use when communicating with my team. Specifically, I use Loom to upskill my team on how to demo our product and pitch our company effectively. What do you dislike about Loom? I least like the 5 minute video maximum for non paid subscriptions, but all the more reason to ask your company for a paid account! Aside from this, there is not much I dislike. What problems is Loom solving ...

"Loom removes the guesswork."

What do you like best about Loom? Loom has allowed us as a business to communicate with absolute clarity. What might take 2 or 3 emails to share can now be shared through one Loom video. You can see what the other person thinks because they can explain their thoughts and share via video. What do you dislike about Loom? There's a bit of a learning curve, particularly for tech-challenged people. What problems is Loom solving and how is that benefiting you? We have a Dev team that is ...

"Love this tool!"

What do you like best about Loom? Easy to use. Great for meeting follow-up, meeting elimination, collaboration, sales outreach, and more. What do you dislike about Loom? Not a downside, but I prefer using the Mac app over the Chrome extension. Seems to perform better. What problems is Loom solving and how is that benefiting you? Gives me the ability to explain and demonstrate ideas without meetings. So much saved time! Enhances sales touchpoints with prospects.

"Loom: my most utilized tool!"

What do you like best about Loom? I cannot believe I ever worked WITHOUT using Loom — the utility is unmatched. Being able to easily capture a workflow or document a noted bug is invaluable, and I would recommend it to every single person who does their work online. What do you dislike about Loom? I have not yet experienced a significant downside to Loom — if anything, I would note that the Chrome extension lacks helpful functionality found within the desktop app, but that makes sense to ...

"Absolutely in love with this platform!"

What do you like best about Loom? It helps literally every department that I consult with as a strategic operations Program Manager. I can find use cases for it all across the organization and I look forward to getting my "Looms" in by the end of the day. Helps tremendously across timezones and busy schedules! What do you dislike about Loom? Absolutely nothing! This is an amazing program that assist in every way possible. What problems is Loom solving and how is that benefiting ...

"Best tool for a support team!"

What do you like best about Loom? Ease of use! It's so easy to create short videos in Loom. Loom is so valuable in a client success role to alleviate back-and-forth emails or to avoid unnecessary phone calls. What do you dislike about Loom? I do wish there was a way you can password protect the videos but otherwise nothing. What problems is Loom solving and how is that benefiting you? Loom helps internally and externally at my organization. We use it internally to send bug reports to our ...

"Helping Leads Move to Sales"

What do you like best about Loom? What I like the best is being able to do a "show and tell" where I can walk a lead/client through a process and show them by recording my computer screen. This has help move the needle to increase sales. What do you dislike about Loom? I wish it wasn't as heavily branded as Loom. To be able to have a cleaner page for the prospect to view or be able to brand my company on the video link. Also to have custom links that are more vanity-looking. What problems ...