Loom Reviews in June 2026: User Ratings, Pros & Cons

"Loom is great for explaining things to team members or to clients"

What do you like best about Loom? Ability to record screen, video, and audio - as well being able to select which of those to turn off. Editing/stitching videos is really helpful it doesn't have to be done in one take. Related to editing is the ability to pause videos part-way through recording. It's great to receive notifications when a video is viewed. What do you dislike about Loom? Sometimes the Chrome extension can be glitchy (currently just using the desktop app). Their storage ...

"Looped in with Loom!"

What do you like best about Loom? I use Loom daily! I have an offshore VA. When I ask her to do something new, it is so easy to record a Loom where I can show her what I need her to do. It has eliminated our back-and-forth email exchanges which is huge because she's in a time zone 12 hours away from me! And, when she needs to clarify something I said, she can tell me the timestamp when I said what was confusing - it quickly pinpoints me to an answer. I also host a podcast. I use Loom to ...

"Loom is great"

What do you like best about Loom? Loom is super helpfl for my client communication. I'm a bookkeeper and I use Loom to record reviews of my client's financial reports. They love it too! What do you dislike about Loom? Sometimes it can be a little finicky to get the website to work or to get a video to start recording What problems is Loom solving and how is that benefiting you? It's solving the issue of not wanting to charge my clients for monthly meetings, while still providing a high ...

"Can't live without Loom!"

What do you like best about Loom? Helps me explain things much easier. Gives my presentations life! What do you dislike about Loom? Can't think of anything currently that I don't like. What problems is Loom solving and how is that benefiting you? Brings my presentations to life!

"Looms the easiest way to send client updates outside of a live call."

What do you like best about Loom? I love that I can simply talk as if my contacts/clients are in front of me. The ability to send personalized communication is such an upgrade to emails/texts which are nearly impossible to effectively communicate tone. What do you dislike about Loom? I think the biggest drawback of using Loom is that truthfully, not everyone always watches the Looms I send. Sending personalized updates via video are a pivot to what most people are accustomed to so it takes ...

"Always Finding New Uses"

What do you like best about Loom? Loom has been an incredible tool to address support tickets, reduce meetings, train others, prospect... I've even used it to create and edit short videos for social media. The system is very straightforward and super easy to use. Any situation you would need tos or find it helpful to meet with someone in person or use Zoom to screenshare, Loom will do the trick. What do you dislike about Loom? In the extension version, you'll need to pause the recording ...

"Could not be more user friendly"

What do you like best about Loom? It's the easiest tech tool I use. So simple, so useful, and extremely intuitive. What do you dislike about Loom? That it hasn't been in my life longer... What problems is Loom solving and how is that benefiting you? Taking screenshots & easily editing them, sending personalized video to prospects/customers

"Loom is amazing for product videos"

What do you like best about Loom? We use Loom for videos to accompany our how-to support articles as well as product announcement videos. It's changed the way that we present interact with our users! What do you dislike about Loom? Maybe that the control options are visible on videos? I'd love to have those hidden and maybe use a keyboard shortcut to end the video, that way it's seemless and doesn't require editing. What problems is Loom solving and how is that benefiting you? We're able to ...

"Efficient time saver!"

What do you like best about Loom? Easy to use, always updating with new features and makes my life easier both internally with our business and externally to our customers! What do you dislike about Loom? Sometimes videos can error, but the support team is always quick to resolve! What problems is Loom solving and how is that benefiting you? We built our customer education platform using loom! We are able to send walkthroughs to customers that are catered to them & takes less time than ...

"Makes Training Easy!"

What do you like best about Loom? I love being able to create quick training videos for my team. The recent integration of chatGPT is awesome as well! What do you dislike about Loom? I honestly have not found any downsides, they make it easy to use and I really enjoy the system. What problems is Loom solving and how is that benefiting you? Instead of having to write up a bunch of training documents or schedule a zoom call, I can create a little video as I work through a project and send it ...