Loom Reviews in June 2026: User Ratings, Pros & Cons

"Easy way to document and share"

What do you like best about Loom? Loom makes it simple to easily share a process or workflow. It's very convenient to record my screen in my own time, which can then be used to walk others through the necessary steps. The team appreciates being able to reference the instruction as needed. What do you dislike about Loom? The recording of the speaker in the lower corner seems to be larger than necessary, but can easily be turned off. What problems is Loom solving and how is that benefiting ...

"Loom for Customer Success"

What do you like best about Loom? The ease of use and how it empowers me to teach my customers and internal team with the use of visual display. What do you dislike about Loom? Sometimes getting the recording right can be tricky with all the different options available. What problems is Loom solving and how is that benefiting you? I am solving customer re-engagment, customer education, and internal team efficiencies by recording a loom rather than creating a meeting.

"Makes me more revenue than anything else"

What do you like best about Loom? So quick and easy to use. I often choose it over writing an email because it's way more personal, I can explain things easier, it adds that personal touch that can help build trust in the customer experience. What do you dislike about Loom? Sometimes a bit glitchy...especially if I haven't used it in a few days. But nothing a reboot can't solve. Would love to be able to switch between "just camera" to "cam+screen" on the fly. Recommendations to others ...

"Loom is an intricate business tool! I use Loom daily to train, and to teach. It's a must!"

What do you like best about Loom? I love the ease of use with Loom. I train and build out folders for clients and students so that they can have video recordings to recall later. Such a brilliant tool that is well worth the cost. What do you dislike about Loom? Nothing, I use it for everything. There are always new features so I am very pleased. What problems is Loom solving and how is that benefiting you? I'd love to use it via an extension on Safari - but I have not had issues just using ...

"Loom works as expected & is affordable."

What do you like best about Loom? It's easy to use and has a robust feature set including window selection and a countdown timer. I typically record my screen and Loom makes it easy to do so. What do you dislike about Loom? I honestly do not have any particular complaints about Loom other than I do not use many of its secondary features; it's simply an effective way to record and immediately upload to the cloud. What problems is Loom solving and how is that benefiting you? I often review ...

"I love Loom and highly recommend it for designers"

What do you like best about Loom? It's super easy to get started with Loom. I spun up an account a few years ago and it took a few minutes. In a matter of minutes - I had a recording to share with my team. I use it for engineering hand-offs, design collaboration, and to keep peripheral people in the loop on projects. I love that you can have your own camera on or off in a discrete spot, but that the majority of the screen is dedicated to the content you're showing. The camera aspect is ...

"Worth every penny of the upgrade"

What do you like best about Loom? I love the ease of creating and sharing videos in Loom. It's so easy whether I'm on my phone or my laptop. This is one of the few products I actively recommend my clients pay for the upgrade. What do you dislike about Loom? The only downside is I feel the desktop app can be a little buggy. I tend to use the Chrome extension. Recommendations to others considering Loom: Just use it! What problems is Loom solving and how is that benefiting you? With Loom, I am ...

"AMAZING"

What do you like best about Loom? It is so easy to use and share videos to clients. What do you dislike about Loom? Nothing it is wonderful and so helpful to use for my business. What problems is Loom solving and how is that benefiting you? Communication

"Loom: The secret weapon in Customer Satisfaction for my business"

What do you like best about Loom? I love that I can film my face OR put up a professional picture of myself if I'm not interested in showing my face or location that day. My clients LOVE receiving Loom videos from my team and me. It's truly what sets us apart from our competition and allows for phenomenal feedback for our clients! What do you dislike about Loom? My Chrome extension version of Loom allows me to quickly put up a picture of myself, but my desktop version doesn't as easily ...

"Loom is the best kept secret!"

What do you like best about Loom? I love that I can quickly record both my screen and face. It was responding to emails fast and makes my tone clear. Especially when working remotely, this is a huge time saver! What do you dislike about Loom? There isn't anything about Loom I would change! What problems is Loom solving and how is that benefiting you? It saves me time and elimintes any tone getting lost through text or email. It's a clear way to explain something and record examples.