Loom Reviews in June 2026: User Ratings, Pros & Cons

"Makes Life Significantly Easier for a Remote Team"

What do you like best about Loom? The ease of recording and sharing videos with a remote team. Other members can quickly access the videos and it shares our org a significant amount of time and hassle. What do you dislike about Loom? Being able to add polls or questions within the recorded videos. What problems is Loom solving and how is that benefiting you? Being able to share product updates with our remote team without having to schedule Zoom meetings to type out long emails.

"Saves me from so many meetings"

What do you like best about Loom? The video recording interface is really well designed. The UX is modern, and it's really fast for me to upload new videos. Lots of my team has started using it now too. What do you dislike about Loom? Honestly, not very much. Sometimes the Mac app gets buggy & I have to reboot it? Might be my computer though, rather than Loom. I don't have any feature requests from Loom - they are crushing it for me :) What problems is Loom solving and how is that ...

"So far its been flawless"

What do you like best about Loom? Easy to use, fewer clicks and absolutely smooth What do you dislike about Loom? chrome-extension little flaky sometimes quits Recommendations to others considering Loom: Its great to record easily with voice it clear What problems is Loom solving and how is that benefiting you? proof for QAing

"I recommend Loom to every manager or new-hire trainer I know"

What do you like best about Loom? You can easily show steps to any process without worrying about the miscommunications that come with email communication. You can also answer any questions that pop up and go above and beyond in explanation What do you dislike about Loom? Sometimes the desktop app is glitchy, but overall, it is good software What problems is Loom solving and how is that benefiting you? I am solving miscommunication issues and instead of teaching one lesson to several ...

"tech support review"

What do you like best about Loom? People remember best when using multiple senses (hearing, sight, writing) I am able to screen share a proposal with them so they can see what I am proposing as coverage What do you dislike about Loom? Tech support does not understand time zones I was trying to get the new blurry background, spent 30 minutes calling in, problem got escalated Scheduled (by email over 2 days) w tech support for a CST appointment the next day (the email actually asked me to be ...

"I recommend Loom to every manager or new-hire trainer I know"

What do you like best about Loom? You can easily show steps to any process without worrying about the miscommunications that come with email communication. You can also answer any questions that pop up and go above and beyond in explanation What do you dislike about Loom? Sometimes the desktop app is glitchy, but overall, it is good software What problems is Loom solving and how is that benefiting you? I am solving miscommunication issues and instead of teaching one lesson to several ...

"Critical tool for asynchronous communication in a globally distributed team"

What do you like best about Loom? Loom has great collaboration features – timeline-specific comments and reactions are really helpful to communicate across timezones and working hours. View analytics also help us make sure that key messages are being reviewed by the necessary team members. What do you dislike about Loom? Occasionally, the Mac app can have difficulty detecting the right window to share. I also have an occasional need to reset my webcam to make sure it's detected (even if ...

"Great product!"

What do you like best about Loom? Really like the product a lot, we use Loom for recruiting and creating new experiences for our employees. Loom is a very creative and easy-to-use tool! What do you dislike about Loom? I like the product a lot, there is nothing obvious that I dislike about it. Recommendations to others considering Loom: Love the product! What problems is Loom solving and how is that benefiting you? Hiring top talent is hard to come by and response rates are low, with loom we ...

"Super Easy to Use, Great Sales Tool"

What do you like best about Loom? Loom is super easy to use, as it is integrated right into the browser (no software to download). As a result, I make a lot of videos, which has increased my sales. What do you dislike about Loom? I don't like that I can't have a custom background in my videos (like in Zoom). Sometimes the Loom browser extension freezes up and I have to restart the browser (which doesn't happen often and isn't a big deal). Recommendations to others considering Loom: Try it ...

"Super Easy to Use, Great Sales Tool"

What do you like best about Loom? Loom is super easy to use, as it is integrated right into the browser (no software to download). As a result, I make a lot of videos, which has increased my sales. What do you dislike about Loom? I don't like that I can't have a custom background in my videos (like in Zoom). Sometimes the Loom browser extension freezes up and I have to restart the browser (which doesn't happen often and isn't a big deal). Recommendations to others considering Loom: Try it ...