Loom Reviews in June 2026: User Ratings, Pros & Cons

"Great way to share product/design demos with your team, other teams, and even customers!"

What do you like best about Loom? The comment functionality that's tied to the time stamp has been very helpful in helping me see exactly what others are providing feedback on. This has been a great tool for collaboration, especially as many of us are going through meeting fatigue. What do you dislike about Loom? So far no cons, I've really enjoyed using this for collaboration so far. Recommendations to others considering Loom: N/A What problems is Loom solving and how is that benefiting ...

"Great addition to new hire orientations"

What do you like best about Loom? We like combining videos for different departments to make new hires feel welcome and put a face to names. What do you dislike about Loom? It would be nice to be able to combine videos on loom rather than using PowerPoint or other methods. What problems is Loom solving and how is that benefiting you? It offers a way to record short videos without having to use our cell phones & email clips that are usually too big.

"Recording with Confidence"

What do you like best about Loom? Being able to easily record my screen, demo products and share with other members. I can also see who has watched the videos. What do you dislike about Loom? It's not super intuitive as to why the microphone or face recording feature is disabled sometimes. What problems is Loom solving and how is that benefiting you? Loom is helping me easily demo my products to stakeholders. I use to use QuickTime to demo videos but I always had to send a paragraph ...

"Loom's great to record walkthroughs"

What do you like best about Loom? - The chrome extension is reliable and easy to use - Editing videos via the web UI is straightforward - Sharing the video is super simple - Discussing further is always easy -- just write comments & react in Loom itself! What do you dislike about Loom? Would like the ability to remove audio entirely from the recording, after the recording -- I've had more than a few cases where I record, only to realize I forgot to turn off my audio and now there's just ...

"Loom for personal customer approach"

What do you like best about Loom? Loom is a great way to get facetime with customers in a digital way. I like how easy it is to create videos on Loom and be able to share them in multiple ways. I also like being able to see the number of views on each video. What do you dislike about Loom? One thing that could be improved is the metrics. It would be nice to have some more viewing statistics available. What problems is Loom solving and how is that benefiting you? Loom allows me to reach my ...

"I use Loom daily to help customers with technical questions and problems"

What do you like best about Loom? I like how easy it is to start a recording whenever I think an email will not explain enough. I like that they can go back and view it anytime, and that I can crop out the parts that are not neccessary. What do you dislike about Loom? It is sometimes glitchy with the profile picture enlarging on the entire screen while something loads Recommendations to others considering Loom: If you are in Support, it is great to attach a loom video along with written ...

"Works great but a bit buggy"

What do you like best about Loom? Quick videos are easy to record and then the ability to quickly splice other videos as well What do you dislike about Loom? Buggy on certain sites, showing the recording controls during capture Recommendations to others considering Loom: Great tool to quickly record demos! What problems is Loom solving and how is that benefiting you? Quick light weight recordong software

"Loom has been a fast, reliable way of showing demos of new features asynchronously."

What do you like best about Loom? It's very quick to load and record videos. What do you dislike about Loom? Google Chrome extension is buggy and requires restart of browser. Recommendations to others considering Loom: Try it out and see how fast and easy it is to share videos with your team. What problems is Loom solving and how is that benefiting you? - Asynchronous communication - Live narration and quick editing

"Fairly awesome tool; business plan levels need some improvements though!"

What do you like best about Loom? The tool itself brings lots of features of you've upgraded to a paid plan. It's done well in use for communicating onboarding and IT how to's. I appreciate being able to add keystone points and notes to guide a user through different parts of the video (among many other useful features.) What do you dislike about Loom? I have experienced opportunities for improvement within their paid plan levels. The paid business/startup plan does not allow for SSO ...

"I love loom!"

What do you like best about Loom? Loom is very user friendly and the best feature is that I am notified when someone watches one of my videos. What do you dislike about Loom? I wish that I could move the toolbar to another part of my screen while I'm recording. Sometimes it gets in the way. What problems is Loom solving and how is that benefiting you? Loom enhances the communication that I have with prospects and customers. They can 'meet' me before I step foot on their property for a site ...