Loom Reviews in June 2026: User Ratings, Pros & Cons

"Time saver"

What do you like best about Loom? I like that Loom us fairly user friendly What do you dislike about Loom? I don't like the placement of the camera on the bottom left hand corner. I wish i could be able to move it because there's usually buttons there i need to see. What problems is Loom solving and how is that benefiting you? Problem is a time saver. It allows me take an email that would otherwise be an essary to a simple video.

"Loom is a lifesaver!"

What do you like best about Loom? I love using Loom to send short videos to my clients about how to use our software. It is helpful for super techy folks as well as those that are less techy. I am able to get my points to my clients quickly and easily which helps them to get their job done! What do you dislike about Loom? Sometimes it will randomly stop working but that could be an issue on my side. I wish we had the option to set defaults on camera on/off. It would also be nice there was a ...

"Great for distributed teams"

What do you like best about Loom? Ability to quickly create and share videos with colleagues. Primarily used for asynchronous work, as our team is distributed across time zones. Reduces the amount of meetings! What do you dislike about Loom? Not a whole lot of downside to using the tool. Occasionally, experience a bug when recording screen-only and my camera is shown during the recording. Other than that, great experience using the tool. What problems is Loom solving and how is that ...

"Love the visual aid Loom provides!"

What do you like best about Loom? Love being able to give clients a more personalized visual aid when they are needing assistance. Much faster than scheduling a call for something that only needs a qucik walkthrough. What do you dislike about Loom? I've only been using Loom for a month now and haven't run into any issues yet. The user's face is very easy to navigate and the ability to send embedded links is a game changer. What problems is Loom solving and how is that benefiting you? Loom ...

"Loom has changed how I do technical support"

What do you like best about Loom? Technical support is plagued with communication pitfalls, and often any sort of actual person-to-person engagement is sacrificed in the effort to provide solutions. Our company tries very hard to marry timely solutions with genuine felt care in our technical support engagements, and Loom has made that possible in so many interactions where it would not be otherwise. What do you dislike about Loom? There have been some issues over the months of using Loom ...

"Great, easy to use service for screen recording"

What do you like best about Loom? It' s super easy to create a recording a use the software. With the plug-in for Google Chrome, it's a 5 second process to start recording. I was the service weekly and would recommed anyone that needs to do a screen capture or presentation to consider using Loom. What do you dislike about Loom? It's a minor thing, but the only thing I can think of. I wish it would keep the settings from the previous recording. Every time I record something I have to go and ...

"Loom over Huddles"

What do you like best about Loom? Ease of sharing information internally or externally to share how-tos or answer questions. What do you dislike about Loom? Less designed for sales motions compared to Vidyard. Recommendations to others considering Loom: If you're not using video in your tech stack today, I would highly recommend getting stool in place and Loom has been the favorite across our team. What problems is Loom solving and how is that benefiting you? I use Loom mostly to share ...

"Loom allows me to support my clients every day!"

What do you like best about Loom? It is easy to use and it is easy to share videos with my clients. What do you dislike about Loom? I only wish that you could have default settings so that you do not need to always select tab/desktop or update video settings. What problems is Loom solving and how is that benefiting you? Communicating more efficiently and concisely with clients and teammates.

"Essential for clear communication and success"

What do you like best about Loom? Love that it is easy to use and view videos What do you dislike about Loom? I don't like that the starter version has a 5 min limit Recommendations to others considering Loom: Just give it a try What problems is Loom solving and how is that benefiting you? Better communication with clients

"Loom makes it easy when email isn't the right format"

What do you like best about Loom? It's a great tool to show internal or external folks about an issue, solution, or use it as a teaching opportunity. Our team has increased productive because of this tool, I totally recommned using this tool. What do you dislike about Loom? it doesn't save your setting from the previous recording session What problems is Loom solving and how is that benefiting you? When it's super hard to explain something over text, Loom becomes a powerful tool to record a ...