Loom Reviews in June 2026: User Ratings, Pros & Cons

"An amazing resource!"

What do you like best about Loom? I LOVE Loom -- so many things can be addressed with it regardless of your roll. My team and I use it for a customer facing role and it is truly helpful. It cuts down what would be a 15 minute chat, to a 5 minute chat with this tool. What do you dislike about Loom? Sometimes you can't move the icon at the left side corner (when it doesn't have the camera on bubble) and that can get frustrating especially when needing to navigate in that specific region What ...

"The perfect balance of features and ease of use"

What do you like best about Loom? I love how easy it is to use Loom to communicate quickly with my teammates. There is a lot you CAN do, but getting started is very easy. What do you dislike about Loom? This may just be an issue with the way my configuration is, but I wish Loom would stick around whenever I click away from it. I find I have to restart it when I click to another window. What problems is Loom solving and how is that benefiting you? Sometimes I need to quickly communicate ...

"Visuals speak louder and clearer than words"

What do you like best about Loom? Ease of use, convenient, quick and handy. What do you dislike about Loom? Some issues while launching the ribbon loom button on Jira but other than that it's fabulous! Recommendations to others considering Loom: It's a user-based license so know your group and buy accordingly! What problems is Loom solving and how is that benefiting you? Fewer meetings/slack calls and serves as proof of testing flow for every environment and it's so much better than vague ...

"Visuals speak louder and clearer than words"

What do you like best about Loom? Ease of use, convenient, quick and handy. What do you dislike about Loom? Some issues while launching the ribbon loom button on Jira but other than that it's fabulous! Recommendations to others considering Loom: It's a user-based license so know your group and buy accordingly! What problems is Loom solving and how is that benefiting you? Fewer meetings/slack calls and serves as proof of testing flow for every environment and it's so much better than vague ...

"Valuable tool in my freelance toolkit"

What do you like best about Loom? Loom makes it easy to record and share videos with my copywriting clients. Every time I deliver work, I include a video walkthrough so that I can share my strategy, insights, and mental process with clients. Loom makes it easy for me to talk through my copy - and even allows clients to leave comments. What do you dislike about Loom? Loom is occasionally buggy and sometimes the audio won't capture or things like trimming off silence cause the web-app to ...

"Solid Recording Experience"

What do you like best about Loom? Loom is a great product for recording videos for internal and external usage. It is easy to use and set up. The ability to edit and share videos within the Loom site itself is very intuitive as well. What do you dislike about Loom? The extension for Chrome does not work 100% of the time. There are instances where I will have to reinstall the add-on or restart my browser in order for it to work. What problems is Loom solving and how is that benefiting ...

"Extremely Useful Tool"

What do you like best about Loom? The Loom Chrome extension is easy to use and provides a quick way to capture an action to send to both internal colleagues and external customers. I use it on a weekly if not daily basis. What do you dislike about Loom? I don't like having to adjust my settings each time I open the extension. I'd like the tool to default to no camera, no picture, and to my current browser tab. What problems is Loom solving and how is that benefiting you? Loom helps me ...

"A very useful tool for those working in software"

What do you like best about Loom? Super useful product for people working in software since you can make video clips easily and share them with different audiences. Useful to make training videos or to explain complex issues internally to remote coworkers. When our company considered not having Loom anymore, my team fought to keep it since we used the tool so much. It makes communicating over the internet much easier and is very helpful in a remote workplace. What do you dislike about ...

"Easy to Use & Easy to Track"

What do you like best about Loom? I love how easy it is to start and use the video functionality in-product. This comes in handy when explaining complex concepts to clients or team members, especially concepts where a visual is helpful. It's also great to record & share unexpected behavior in-product with the software teams so they can see my experience in real-time. A bonus feature but not something I would consider "critical" is that you can see users who have watched your videos - ...

"Loom is easy to record and share specific screen views!"

What do you like best about Loom? Ability to easily record content on the screen and share it with the intended audience. What do you dislike about Loom? Sometimes the loading times to record can be delayed and laggy. What problems is Loom solving and how is that benefiting you? Having the ability to clearly communicate messages with step by step instructions via visual recordings.