9.1
Spot Score
Create, share, and elevate your designs with ease.
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Looka has garnered praise for its standout customer service, with reviewers consistently highlighting the prompt and effective support provided by team members like Frank, Sam, and Ryan. Users have found the platform easy to navigate, enabling quick logo creation and seamless brand establishment. The diverse and customizable design options, along with additional ...Read more
Excellent customer service with quick responses and helpful support staff like Sam, Ryan, and Frank.
Easy-to-use platform with a seamless logo creation process and diverse design options.
Responsive and first-class customer support that goes above and beyond to assist users.
Efficient resolution of issues, including refunds and technical challenges.
Limited mention of advanced functionalities and customization options beyond logo creation.
Some instances of technical hiccups, such as SSL challenges, reported by users needing immediate resolution.
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Showing 51-60 out of 906
R
René
10/19/24
Quick and efficient issue resolution
Quick and efficient issue resolution! I simply clicked the chat button, and Sam from the support team responded immediately, providing the help I needed. Thanks for the great service and support!
AZ
Ahmed Zouaoui
10/19/24
Very good logo
Very good logo. Easy to generate
GT
Gary Taylor
10/19/24
Very understanding and helpful.
Very understanding and helpful. Sam in particular an ambassador for the company. Very helpful.
LM
Laurent Mais
10/19/24
Best customer service in the industry
Best customer service in the industry! Sam took care of my issue right away and was very courteous! If I need in the future I will use them again for more services. Thank you Sam
DW
dave wall
10/19/24
Looka been great to deal with
Looka been great to deal with, Sam responded to my requests quickly & efficiently. Highly recommend.
KS
Karen Steele
10/18/24
Looka was exactly what I was looking…
Looka was exactly what I was looking for to brand my new business. I have had great customer service throughout my use of Looka. I gifted my niece the dog treat business and when I went to cancel all subscriptions for Brand Kit and domain, Sam was instrumental in accomplishing what I needed done. Looka is a great company with great products and exceptional customer service.
JM
Joanne Morgan
10/18/24
Great customer service from Sam
Great customer service from Sam. I requested a refund due to my poor IT skills. Sam was very patient and listened to my concerns/ reasons. I greatly appreciated his help.
K
Krisztina
10/18/24
The support is amazing
The support is amazing. Frank is very nice and quick to help you if you have a problem. I made a mistake when I paid for the finished logo and didn't order it for my profile, but with Frank's help, my problem was solved in minutes.
SK
Samantha Kemp
10/17/24
Great and rapid service.
Frank responded within 10 minutes to my request and actioned things immediately. Really happy with the service all the way.
L
looka-ref-user-name-aPjbfh
10/17/24
I accidently bought the wrong logo and…
I accidently bought the wrong logo and Looka gave me a chance to edit it one more time Very happy - I've done 2 logo at this time and very happy
