9.1
Spot Score
Looka Reviews in July 2026: User Ratings, Pros & Cons
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Looka Reviews & Ratings
Spotsaas Editor’s POV
Looka has garnered praise for its standout customer service, with reviewers consistently highlighting the prompt and effective support provided by team members like Frank, Sam, and Ryan. Users have found the platform easy to navigate, enabling quick logo creation and seamless brand establishment. The diverse and customizable design options, along with additional ...Read more
Looka pros and cons
Customer service team (including staff like Sam, Ryan, and Frank) responds quickly and resolves issues directly.
Logo creation process is fast with a broad range of design options.
Support team handles refunds and technical challenges efficiently.
Tools and resources cover logos and broader branding materials.
Advanced customization options beyond logo creation are limited.
Some users have reported technical issues such as SSL configuration challenges requiring immediate support.
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Showing 51-60 out of 906
LM
Laurent Mais
10/19/24
Best customer service in the industry
Best customer service in the industry! Sam took care of my issue right away and was very courteous! If I need in the future I will use them again for more services. Thank you Sam
GT
Gary Taylor
10/19/24
Very understanding and helpful.
Very understanding and helpful. Sam in particular an ambassador for the company. Very helpful.
DW
dave wall
10/19/24
Looka been great to deal with
Looka been great to deal with, Sam responded to my requests quickly & efficiently. Highly recommend.
AZ
Ahmed Zouaoui
10/19/24
Very good logo
Very good logo. Easy to generate
JE
Jessie Eva
10/19/24
ASK FOR FRANK ON CHAT BOX
ASK FOR FRANK ON CHAT BOX! As a single mum trying to make a business, I made a typo and had purchased the full brand kit. I also have no idea what I'm doing with any digital development but from the ground up you have to start somewhere. This guy guided me through setting me up with everything I needed, refunded me the typo. That alone I thought was rare with a big company and I could repurchase. This guy and the fact that this company allowed me to do it was such a testament that they are ...
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K
Krisztina
10/18/24
The support is amazing
The support is amazing. Frank is very nice and quick to help you if you have a problem. I made a mistake when I paid for the finished logo and didn't order it for my profile, but with Frank's help, my problem was solved in minutes.
JM
Joanne Morgan
10/18/24
Great customer service from Sam
Great customer service from Sam. I requested a refund due to my poor IT skills. Sam was very patient and listened to my concerns/ reasons. I greatly appreciated his help.
KS
Karen Steele
10/18/24
Looka was exactly what I was looking…
Looka was exactly what I was looking for to brand my new business. I have had great customer service throughout my use of Looka. I gifted my niece the dog treat business and when I went to cancel all subscriptions for Brand Kit and domain, Sam was instrumental in accomplishing what I needed done. Looka is a great company with great products and exceptional customer service.
SK
Samantha Kemp
10/17/24
Great and rapid service.
Frank responded within 10 minutes to my request and actioned things immediately. Really happy with the service all the way.
L
looka-ref-user-name-aPjbfh
10/17/24
I accidently bought the wrong logo and…
I accidently bought the wrong logo and Looka gave me a chance to edit it one more time Very happy - I've done 2 logo at this time and very happy
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].