9.1
Spot Score
Looka Reviews in July 2026: User Ratings, Pros & Cons
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Looka Reviews & Ratings
Spotsaas Editor’s POV
Looka has garnered praise for its standout customer service, with reviewers consistently highlighting the prompt and effective support provided by team members like Frank, Sam, and Ryan. Users have found the platform easy to navigate, enabling quick logo creation and seamless brand establishment. The diverse and customizable design options, along with additional ...Read more
Looka pros and cons
Customer service team (including staff like Sam, Ryan, and Frank) responds quickly and resolves issues directly.
Logo creation process is fast with a broad range of design options.
Support team handles refunds and technical challenges efficiently.
Tools and resources cover logos and broader branding materials.
Advanced customization options beyond logo creation are limited.
Some users have reported technical issues such as SSL configuration challenges requiring immediate support.
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Showing 241-250 out of 906
JH
Jeffery Henderson
07/10/24
Quick response
Reached out for a question and got a quick response and he even followed up the next day to see if everything was ok.
DF
donna faucett
07/10/24
Fixed a tiny problem and made a big difference
I had an issue setting up my website and Looka was a great help. Frank took care of my problem a small as it was. I had them take an "s" off one word and add an "s" to a different word in my brand name. I couldn't do it after I paid. Thank you, Frank. It made a big difference for me.
AN
Ashish Nathu
07/10/24
leon is great
Date of experience: July 10, 2024
CP
Christel Perla
07/10/24
Very fast support at 10.30pm
Date of experience: July 10, 2024
SF
Sven Fässler
07/10/24
very good experience and also flexible…
very good experience and also flexible if changes after purchasing. Vital support from the team. Can absolutely recommend their services.
FF
Frederick Forrest
07/08/24
Great Customer Service from Sam.
Great Customer Service from Sam.
BB
Ben Bartle
07/08/24
I no longer needed the service but…
I no longer needed the service but forgot to cancel. When I emailed Ryan he replied in minutes with my refund. Amazing service
AY
aysel yavuz
07/08/24
Amazing after sales experience
I was assisted by Sam. Speed of service and attention to details , professionalism is just perfect.
ST
seng teck lee
07/05/24
Good customer service compensate internal issue
I was frustrated at first as Looka was unable to resolve internally its backend issues but Sam was helpful and managed to resolve the issue in a short period of time. This is how good customer service can really help to compensate the shortcomings of the internal backend system operation for the company.
FM
Frank Marshall
07/04/24
Great customer service and support!
Sam from looka was very kind and courteous. He was able to assist me very quickly. Even on July 4th!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].