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9.1

Spot Score

Looka - Graphic Design Software

Looka Reviews in July 2026: User Ratings, Pros & Cons

Create, share, and elevate your designs with ease.

4.1

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Starts from $4.99 / Month, also offers free forever plan

Looka Reviews & Ratings

4.1

Very Good

Based on 11322 ratings & 906 reviews

Rating Distribution

Excellent

(816)

Very Good

(44)

Good

(7)

Poor

(10)

Terible

(29)

Spotsaas Editor’s POV

Looka has garnered praise for its standout customer service, with reviewers consistently highlighting the prompt and effective support provided by team members like Frank, Sam, and Ryan. Users have found the platform easy to navigate, enabling quick logo creation and seamless brand establishment. The diverse and customizable design options, along with additional ...Read more

Looka pros and cons

  • Customer service team (including staff like Sam, Ryan, and Frank) responds quickly and resolves issues directly.

  • Logo creation process is fast with a broad range of design options.

  • Support team handles refunds and technical challenges efficiently.

  • Tools and resources cover logos and broader branding materials.

  • Advanced customization options beyond logo creation are limited.

  • Some users have reported technical issues such as SSL configuration challenges requiring immediate support.

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Showing 201-210 out of 906

SE

Shyla Enoul

07/30/24

5 out of 5

Great service and great products!

Date of experience: July 30, 2024

FB

Fahad Bandar

07/28/24

5 out of 5

The best customer care ever

The best customer care ever

NJ

Nicolas Jones

07/28/24

5 out of 5

Excellent customer service

Excellent customer service getting the website up and running. Very kind and respectful staff, and easy to understand guides sent by them to help with tech issues.

A

Anita

07/27/24

5 out of 5

Best Customer Service In A Long Time!!!

Besides we like how easy it was to create a logo and everything which goes with it a while back, we are extremly impressed with their great customer service!! I made a mistake and not turning the auto renewal off and...you guessed it...it renewed:( The same day I wrote to customer service not thinking I would get a positive reply. Only a couple of hours later, the issue was resolved very friendly and competent by Sam. We will definitely use Looka for new project again. 100% recommendation:):):)

MS

Michael Skalij

07/27/24

5 out of 5

Thanks Sam for always promptly responding

Thanks Sam for always promptly responding to my issues with great advice and help. I am really enjoying my experience using Looka.

ML

Mike Leavitt

07/26/24

5 out of 5

Sam from Looka did a great job

Sam from Looka did a great job! Highly recommend this company and their customer service. Thank you.

GJ

Gamer Jack

07/26/24

5 out of 5

Sam helped me get what I needed and…

Sam helped me get what I needed and took extra steps to help me without being asked.

KW

Kimberly Wilson

07/26/24

5 out of 5

Ryan was amazing

Ryan was amazing. He helped me get my site published instantaneously!!! He never gave up on making sure my issue was resolved!

M

Monika

07/25/24

5 out of 5

I requested a refund for a subscription…

I requested a refund for a subscription plan that auto-renewed and that I don't use. Sam responded immediately to my request and provided a refund. I am still speechless at how quickly my request was resolved because it is not the norm these days. Very easy company to deal with that offers excellent customer service.

SR

Sheila Ross

07/24/24

5 out of 5

I sought a way to make my own logo

I sought a way to make my own logo not realizing companies like Looka were out there! Looka makes it so easy, fun and rewarding! The customer support is top notch. I was feeling so good about the service I was getting, I began to tell them that I really loved the company. Keep up the awesome work!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].