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Starts from $99/Month, also offers free forever plan
LogRocket emerges as one of the top frontend user experience capturing tools, celebrated for its developer-friendly setup and robust features like session replays and insightful dashboards. Users praise its ability to swiftly generate graphs and aid in debugging, offering valuable insights into user behavior. Despite some minor drawbacks like a higher price point ...Read more
Provides detailed session replays that help in understanding user behavior and identifying bugs quickly.
Easy to set up and integrate, even for non-technical users, enhancing frontend observability and aiding in debugging.
Helpful in troubleshooting user-reported issues and improving user experience by tracking interactions effectively.
Seamless integration into existing web infrastructure with valuable data capture and replay capabilities.
Pricing, especially for the pro plan, can be considered high, impacting data retention and access to advanced features for some users.
Learning curve for advanced features may be steep, and the platform might appear overwhelming initially, needing more user guidance.
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LR
Landon R
12/20/23
"The Best User Support Tool Around!"
What do you like best about LogRocket? We have a survey and an app that we supply to our customers that we are able to track and analyze with the help of LogRocket! Our products have their issues much like any other product from time to time, but LogRocket allows us to see what the users see by tracking user sessions via the replay feature and provides the analytics of these sessions to help us solve any user issues that arise. What do you dislike about LogRocket? There can sometimes be a ...
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HJ
Helena J
12/20/23
"Insights of user behavior are a click away"
What do you like best about LogRocket? Analytics and various charts, responsive customer support, custom events for tracking. What do you dislike about LogRocket? Analytics needs a deeper look since sometimes the use of logical operators is inconsistent. It would also help if the documentation explained some specifics of how a metric is implemented and measured. What problems is LogRocket solving and how is that benefiting you? I am ahead of any user that may encounter an issue and get it ...
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AU
Anonymous User
12/20/23
"Monitor the performance of your web application with ease."
What do you like best about LogRocket? ease of use. Navigate and identify application bugs. What do you dislike about LogRocket? premium pricing, not suited for startups What problems is LogRocket solving and how is that benefiting you? Quickly identify most common bugs and pitfalls of the application. Good track of app usage.
SH
Shahzor H
12/20/23
"Amazing insights and bug reporting"
What do you like best about LogRocket? The reporting feature and developer tools which show you exactly where issues surface What do you dislike about LogRocket? Issues that surface sometimes are not consistent What problems is LogRocket solving and how is that benefiting you? Frontend bug issuing and locating UX problems that customers face in real time
KW
Kyle W
12/20/23
"Great for reviewing user sessions"
What do you like best about LogRocket? it's importnant for us to understand the journey that a user takes to upgrade to our paid plans. I watch and document each one. This is highly informative in our decision making on product investment. What do you dislike about LogRocket? Sometimes I have issues with being able to pull up sessions. What problems is LogRocket solving and how is that benefiting you? User journey discovery
AB
Antonio B
12/20/23
"very satisfied :)"
What do you like best about LogRocket? It serves to highlight any errors that tests fail to prevent and immediately reveals any potential issues (at the interface or logic level) simply by monitoring user interactions through sessions. What do you dislike about LogRocket? - privacy configuration for not sending sensitive data - need to refresh for viewing latest user session - when I'm watching a session and searching an error I have to manually move the cursor for finding the point in ...
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AU
Anonymous User
12/20/23
"Good UX Monitoring tool"
What do you like best about LogRocket? Viewing user sessions to help debug UX and bugs. Very easy to get setup and integrate. What do you dislike about LogRocket? Slow response for customer support. Inflexible pricing tiers, no pay as you go. What problems is LogRocket solving and how is that benefiting you? Looking back at user replay
TJ
Tyson J
12/20/23
"Easy to use and navigate."
What do you like best about LogRocket? I like being able to see what the customer sees as they progress through the sale. and being able to see what problems they encounter is a benefit to us to ensure the website is good to go. What do you dislike about LogRocket? the name... sounds like a hygene product. What problems is LogRocket solving and how is that benefiting you? When our website is not working as it should we can view how our customers work with the site and if they have any ...
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ML
Martin L
12/20/23
"Great for Simulating user Errors."
What do you like best about LogRocket? Before using LogRocket, it was almost impossible to recreate bugs submitted by less technical users. Now I can review the exact user's sessions, and see exactly what they were seeing in real time. It was easy to plug into my Angular applications, and even easier to set up releases so I could have full visibility of the source of my code, without compromising production security. The support team are attentive and responds to queries promptly, which is ...
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AU
Anonymous User
12/20/23
"Good UX Monitoring tool"
What do you like best about LogRocket? Viewing user sessions to help debug UX and bugs. Very easy to get setup and integrate. What do you dislike about LogRocket? Slow response for customer support. Inflexible pricing tiers, no pay as you go. What problems is LogRocket solving and how is that benefiting you? Looking back at user replay
