LogRocket Reviews in June 2026: User Ratings, Pros & Cons

"Great tool for getting customer behavior and impact insights"

What do you like best about LogRocket? The session playback is really useful when trying to understand how customers are using the product. But also provide great insights when troubleshooting issues. What do you dislike about LogRocket? The session playback filter is somewhat difficult to bend to your will, A little more assistance for creating usefull filters would be great. What problems is LogRocket solving and how is that benefiting you? It helps us understand how users are using our ...

"LogRocket helps me to prove/disprove my hypothesis for user activities on a site"

What do you like best about LogRocket? Provides insights into specific user behaviours. Being able to see each user sessions can prove/disprove my hypothesis for user activities on a site. What do you dislike about LogRocket? There is no summary view for general user behaviour, which means I have to go through several sessions each time to get a general overview of what people tend to do. This can be rather time-consuming. What problems is LogRocket solving and how is that benefiting ...

"A great tool for diagnosing bugs and assessing usability."

What do you like best about LogRocket? Log Rocket recordings of live user interaction show where my users struggle with the system and help me define features that will improve my application. When systems end up in a bad state, I can use my log timestamps to find and replay activity and discover the steps to reproduce undesired system behavior. What do you dislike about LogRocket? Displaying local times on the recordings would make it easier for me to find the activity I am trying to ...

"Session replay is the best way to catch bugs"

What do you like best about LogRocket? The session replay feature helps us to catch bugs in production, check why that bug happened and allow us to check the HTML state at any specific session time of the session. What do you dislike about LogRocket? Some exciting features aren't available in the cheapest plans, like machine learning and product analytics features What problems is LogRocket solving and how is that benefiting you? Log Rocket is solving the way front-end developers track ...

"Good"

What do you like best about LogRocket? Intuitive interface. Clear filtering. Session replays are helpful; it's better to see what users are doing than working off written feedback or a hunch. Useful for both UX and engineering teams. What do you dislike about LogRocket? • 'Fully masked' privacy view can be slightly jarring when reviewing the user session replays. (I'm aware selective masking is possible) • Autotagging events might be useful for less upkeep of event logging. What problems is ...

"Incredible addition to support"

What do you like best about LogRocket? The fact I can pinpoint exactly where and when the issue happened. What do you dislike about LogRocket? I sometimes have to use the Time Range filter because I can't find a users most recent session What problems is LogRocket solving and how is that benefiting you? When a user escalates a technical query with us, I have logrocket that helps pinpoint a specific issue. It's vital to be put in the users shoes in this scenario.

"Incredible addition to support"

What do you like best about LogRocket? The fact I can pinpoint exactly where and when the issue happened. What do you dislike about LogRocket? I sometimes have to use the Time Range filter because I can't find a users most recent session What problems is LogRocket solving and how is that benefiting you? When a user escalates a technical query with us, I have logrocket that helps pinpoint a specific issue. It's vital to be put in the users shoes in this scenario.

"Magic wand to unlock your customer journeys"

What do you like best about LogRocket? LogRocket's session replays are seamless and powerful. It helps us understand what journey our users are stuck in. Its analytics on rage clicks and developer console issues gives us a good insight into the product usage What do you dislike about LogRocket? We haven't faced any problems with it. Its user session segmentation UX can be a little better. What problems is LogRocket solving and how is that benefiting you? LogRocket helps us identify drop-off ...

"Magic wand to unlock your customer journeys"

What do you like best about LogRocket? LogRocket's session replays are seamless and powerful. It helps us understand what journey our users are stuck in. Its analytics on rage clicks and developer console issues gives us a good insight into the product usage What do you dislike about LogRocket? We haven't faced any problems with it. Its user session segmentation UX can be a little better. What problems is LogRocket solving and how is that benefiting you? LogRocket helps us identify drop-off ...

"Good"

What do you like best about LogRocket? Intuitive interface. Clear filtering. Session replays are helpful; it's better to see what users are doing than working off written feedback or a hunch. Useful for both UX and engineering teams. What do you dislike about LogRocket? • 'Fully masked' privacy view can be slightly jarring when reviewing the user session replays. (I'm aware selective masking is possible) • Autotagging events might be useful for less upkeep of event logging. What problems is ...