LogRocket Reviews in June 2026: User Ratings, Pros & Cons

"LogRocket solves such a critical problem with robust and intuitive tools"

What do you like best about LogRocket? As a former CS Support team member, the ability to capture session recording is such a critical addition to a busy organization. The Issues tools to help with deflecting these alerts to the teams that need them really helps make managing things at scale possible and practical while taking the heat off of front-facing teams to triage use reports of issues. What do you dislike about LogRocket? Correctly sanitizing data for session capture is a pain in ...

"Quick and efficient way to learn more about users"

What do you like best about LogRocket? LogRocket is a fantastic tool that helps to quickly learn about how users interact with your software. We use it regularly to understand customer Workflows, use experience problems and bugs. It is quick and intuitive to find what we are looking for. What do you dislike about LogRocket? We are really happy and have no need to look for other apps. What problems is LogRocket solving and how is that benefiting you? It allows us to understand common problem ...

"Love logrocket"

What do you like best about LogRocket? Helps me understand the customer issue better, see how they use the product, understand user behavior. What do you dislike about LogRocket? I do not dislike anything about logrocket at this time What problems is LogRocket solving and how is that benefiting you? Helps me to see how the customer got to the error message or if they are using the product as we intended.

"This app is a dream scenario"

What do you like best about LogRocket? The ability to see, first hand, what my customers and end users are doing is unreal. It adds objectivity to what is usually subjective. 100% would recommend! What do you dislike about LogRocket? The segment creation for what we are tracking can rely a bit too much on proper syntax. If you have an enterprise level applicaiton, chances are you have a bit of work to do to properly identify the correct DOM elements. What problems is LogRocket solving and ...

"Best View into Users Experience"

What do you like best about LogRocket? LogRocket allows me to visually watch a users expereince. I am able to expereince their frustration with the view into frustrated clicks. I am able to see how easy parts of the system are to navigate. A fantastic feature is receiving view into logs of successful and failed API calls. What do you dislike about LogRocket? There is nothing that LogRocket does not do well for our use. We switch between accounts, we can view errors, we can experience user ...

"I love using Logrocket, helps me understand what our clients are doing on platform"

What do you like best about LogRocket? Easy to use system that enables me to see what my clients are actually doing on our platform, which features they are engaging with etc. What do you dislike about LogRocket? Not much, it really is a simple, easy to use system. Perhaps prompts when a user seems to be misusing a feature or churning would be great, though not sure how they could implement something like that.. What problems is LogRocket solving and how is that benefiting you? Logrocket ...

"The best way to put yourself in the customer's shoes"

What do you like best about LogRocket? You can see almost exactly the customer's path and their struggles. After that, you can find more customers that went through the same experience and its variables. What do you dislike about LogRocket? I'd probably say that when you're using the developers' features and you come across an issue, if you click on View Issue, sometimes it won't show you exactly what the issue is. What problems is LogRocket solving and how is that benefiting you? Anything ...

"Invaluable to see how uses go through our web & mobile apps"

What do you like best about LogRocket? It gives me the ability to virtually watch over our user's shoulders. In some cases, we could see where they were putting a mouse to understand whether they were reading or not. It was also extremely fast to setup (< 20 min) What do you dislike about LogRocket? It took a bit of time to understand the session timeline, but this was probably due to me not reading the documentation and just diving in. I didn't understand compressed verses elapsed time at ...

"Great tool with user session replay"

What do you like best about LogRocket? The very detailed session replay and metrics What do you dislike about LogRocket? I would expect that the mobile site is more mobile friendly or even a PWA coming from a product specializes in frontend stuff :) What problems is LogRocket solving and how is that benefiting you? As I said before, the future rich session replay is what I'm primarily afer

"LogRocket Experience"

What do you like best about LogRocket? I love how easy it is to see exactly what my users are doing and where there are potential gaps in our product/funnel. It is a simple and effective tool to use to monitor activity. What do you dislike about LogRocket? It can sometimes miss important parts of a users experience, but this happens very rarely. I also dislike the sharing feature, how often it does not direct to the exact part. What problems is LogRocket solving and how is that benefiting ...