LogRocket Reviews in September 2026: User Ratings, Pros & Cons
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Starts from $99 / Month, also offers free forever plan
LogRocket Reviews & Ratings
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Spotsaas Editor’s POV
LogRocket captures frontend user sessions with replays and error tracking. Setup is straightforward for developers, and the dashboard generates graphs quickly for debugging. The main limitation is pricing—advanced plans cost significantly more than competitors like Sentry or Datadog. The UI can be dense when configuring alerts or custom dashboards, so test this ...Read more
LogRocket pros and cons
Provides detailed session replays that help in understanding user behavior and identifying bugs quickly.
Easy to set up and integrate, even for non-technical users, improving frontend observability and aiding debugging.
Helpful in troubleshooting user-reported issues and improving user experience by tracking interactions effectively.
Integrates into existing web infrastructure with data capture and replay capabilities.
Pricing, especially for the pro plan, can be considered high, impacting data retention and access to advanced features for some users.
Learning curve for advanced features may be steep, and the platform might appear overwhelming initially, needing more user guidance.
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Showing 11-20 out of 1250
AU
Anonymous User
01/25/24
"User who has used LogRocket for debugging"
What do you like best about LogRocket? The "live" video of user paths on our website is awsome. What do you dislike about LogRocket? Could have used a better introduction to the service. Making it easier to get right into debugging. Dont know much about other features except looking at specific user sessions What problems is LogRocket solving and how is that benefiting you? The session replays make it super easy to debug. Gives good context from a user POV which helps when looking at the code.
AU
Anonymous User
01/24/24
"Clean visuals and reliable data"
What do you like best about LogRocket? It's easy to find what I'm looking for, and the interface when watching playbacks is great. My job mostly entails external support, and I never get slowed down in the process. What do you dislike about LogRocket? It doesn't save the percentages of the screen each box takes up on the viewing interface, but otherwise the system is great. What problems is LogRocket solving and how is that benefiting you? LogRocket cuts out the interim between what the ...
Read more
MC
Manuel C
01/24/24
"LogRocket enables and empowers web applications, makes our day to day much easier!"
What do you like best about LogRocket? I love knowing when something happens as soon as it happens. We get a session where we can see every step from the users, which allows us to replicate the issue easily and have a fix for it quickly. What do you dislike about LogRocket? Maybe a suggestion I would add is supporting playing LogRocket sessions on mobile. Being at a startup things can happen at any time when I'm on the go and being able to play the sessions from the alerts we receive would ...
Read more
AU
Anonymous User
01/24/24
"Clean visuals and reliable data"
What do you like best about LogRocket? It's easy to find what I'm looking for, and the interface when watching playbacks is great. My job mostly entails external support, and I never get slowed down in the process. What do you dislike about LogRocket? It doesn't save the percentages of the screen each box takes up on the viewing interface, but otherwise the system is great. What problems is LogRocket solving and how is that benefiting you? LogRocket cuts out the interim between what the ...
Read more
JS
Jim S
01/24/24
"Essential tool for our webapp"
What do you like best about LogRocket? We have used LogRocket to track our customer activities, and it has been a tremendous help troubleshooting any weird issues customers can see during their usage. What do you dislike about LogRocket? the UI can be a little more elegant. Currently it is a bit plain. What problems is LogRocket solving and how is that benefiting you? With the session replay feature, we can virsually see what the customers did and what was blocking them. A must have tool in ...
Read more
GR
Gaby R
01/24/24
"Makes spotting bugs easy, great for technical support agents"
What do you like best about LogRocket? I really enjoy the amount of sessions I have available to me, and how clear it is when a user experiences an error in app. The crop feature is very helpful when I want to send a snippet of a user session to our engineering team when a support ticket is opened for a bug related issue. I also really enjoy that we were able to integrate with Zendesk so we have recent user sessions available to us when investigating a support ticket. What do you dislike ...
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GR
Gaby R
01/24/24
"Makes spotting bugs easy, great for technical support agents"
What do you like best about LogRocket? I really enjoy the amount of sessions I have available to me, and how clear it is when a user experiences an error in app. The crop feature is very helpful when I want to send a snippet of a user session to our engineering team when a support ticket is opened for a bug related issue. I also really enjoy that we were able to integrate with Zendesk so we have recent user sessions available to us when investigating a support ticket. What do you dislike ...
Read more
JS
Jim S
01/24/24
"Essential tool for our webapp"
What do you like best about LogRocket? We have used LogRocket to track our customer activities, and it has been a tremendous help troubleshooting any weird issues customers can see during their usage. What do you dislike about LogRocket? the UI can be a little more elegant. Currently it is a bit plain. What problems is LogRocket solving and how is that benefiting you? With the session replay feature, we can virsually see what the customers did and what was blocking them. A must have tool in ...
Read more
MC
Manuel C
01/24/24
"LogRocket enables and empowers web applications, makes our day to day much easier!"
What do you like best about LogRocket? I love knowing when something happens as soon as it happens. We get a session where we can see every step from the users, which allows us to replicate the issue easily and have a fix for it quickly. What do you dislike about LogRocket? Maybe a suggestion I would add is supporting playing LogRocket sessions on mobile. Being at a startup things can happen at any time when I'm on the go and being able to play the sessions from the alerts we receive would ...
Read more
AU
Anonymous User
01/20/24
"Amazing product"
What do you like best about LogRocket? This tool is amazing, it makes my job way easier. What do you dislike about LogRocket? I love everything about it at this moment What problems is LogRocket solving and how is that benefiting you? Great tool to debug user experience
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].