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LogRocket - Product Analytics Software

LogRocket Reviews in May 2025: User Ratings, Pros & Cons

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LogRocket Reviews & Ratings

Rating Distribution

Excellent

(982)

Very Good

(254)

Good

(9)

Poor

(2)

Terible

(3)

Expert's Review

LogRocket emerges as one of the top frontend user experience capturing tools, celebrated for its developer-friendly setup and robust features like session replays and insightful dashboards. Users praise its ability to swiftly generate graphs and aid in debugging, offering valuable insights into user behavior. Despite some minor drawbacks like a higher price point ...Read more

LogRocket pros and cons

  • Provides detailed session replays that help in understanding user behavior and identifying bugs quickly.

  • Easy to set up and integrate, even for non-technical users, enhancing frontend observability and aiding in debugging.

  • Helpful in troubleshooting user-reported issues and improving user experience by tracking interactions effectively.

  • Seamless integration into existing web infrastructure with valuable data capture and replay capabilities.

  • Pricing, especially for the pro plan, can be considered high, impacting data retention and access to advanced features for some users.

  • Learning curve for advanced features may be steep, and the platform might appear overwhelming initially, needing more user guidance.

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Showing 141-150 out of 1250

CS

Curtis S

11/14/23

5 out of 5

"Logrocket has changed how I find and fix bugs!"

What do you like best about LogRocket? With just a few lines of code and very little overhead, I don't have to rely on my user's reports to try to reproduce bugs. I can see the errors myself exactly as they happened, right down to how the user moved the mouse! It has truly changed the way I fix problems. What do you dislike about LogRocket? My only complaint is that LogRocket is a bit pricey for single developers. But it's totally worth it! What problems is LogRocket solving and how is that ...

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AU

Anonymous User

11/14/23

5 out of 5

"Best logrocket experience"

What do you like best about LogRocket? Very intuitive and user friendly. Easy to use What do you dislike about LogRocket? Little difficult to find some of the features that not used frequently What problems is LogRocket solving and how is that benefiting you? I heavily use it for bug tracking and very easy to find the problems

AU

Anonymous User

11/07/23

4.5 out of 5

"Great tool for customer support"

What do you like best about LogRocket? Easy to use and incredibly helpful when communicating with users regarding product issues. Allows our Customer Success to handle more technical problems and better convey escalations to Product and Engineering teams for investigation. What do you dislike about LogRocket? Semi-frequent issues with all log rocket frames loading, limiting functionality. "Go live" feature does not reliably appear, even when speaking to a user on the phone, anytime this ...

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DB

Devon B

11/07/23

4.5 out of 5

"Fantastic Troubleshooting Tool"

What do you like best about LogRocket? Ease of use, valuable session replays, and how easy it was to integrate. What do you dislike about LogRocket? I don't see any downsides, but I don't believe we are using it to it's full potential. What problems is LogRocket solving and how is that benefiting you? Translating what users say is happening into what is really happening.

AU

Anonymous User

11/03/23

4.5 out of 5

"Great monitoring, helps solve issues"

What do you like best about LogRocket? Love being able to diagnose user problems by watching sessions, it's so much easier to find and fix bugs or errors when you can literally watch them happen in front of you. Easy to use and integrate into our application and works well with our suit of other tools and features. What do you dislike about LogRocket? Haven't encountered any yet during routine use. What problems is LogRocket solving and how is that benefiting you? Helps us disgnose and find ...

Read more

TH

Tyson H

11/03/23

4.5 out of 5

"LogRocket is Indispensible"

What do you like best about LogRocket? Knowing what customers are actually doing with my application changes how I approach customer experience. Seeing what they experience experience, including bugs and mobile views, as if I'm looking over their shoulder is amazing. I love that I can sensor sensitive information (like PII or financial figures) is key to giving a broad group access. It's easy to implement in a web app, easy to snap into my application and has a lot functionality out of the ...

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AU

Anonymous User

11/02/23

5 out of 5

"Awesome tool that helps us understand our user's experience"

What do you like best about LogRocket? LogRocket has been a great tool to incorporate into our day to day operations. The Session Replay feature really helps us understand how our users use our product, to help them better when they run into issues and to find areas of opportunity where we may improve. What do you dislike about LogRocket? LogRocket is a really complete product so it can be kind of overwhelming and hard to start using it but their team is super helpful and responsive ...

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LS

Lara S

11/02/23

5 out of 5

"Very helpful for checking what users are doing"

What do you like best about LogRocket? As Customer Support its very easy to tell what the customers actually mean by seeing what they do on our site rather than just what they've put in a ticket as they usually don't mean what they say. What do you dislike about LogRocket? It would be helpful if I could see what customers see when they use our PowerBI dashboards as that can still be an issue if they are talking about something going wrong there and I cannot see where. What problems is ...

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NT

Nima T

11/02/23

5 out of 5

"Really Simple Tool for Keeping Track of App Performance"

What do you like best about LogRocket? Being able to watch sessions of users using our app to really understand what went wrong and where. Easy dashboards to build and keep track of metrics What do you dislike about LogRocket? Sometimes I have to watch an entire session to get to the point of the issue. What problems is LogRocket solving and how is that benefiting you? Identifying when a bug occurs

AU

Anonymous User

11/02/23

5 out of 5

"Great Tool for Quick Problem Solving"

What do you like best about LogRocket? I like all the customizable windows that are available when watching back sessions. The activity tracker and ability to control, pause, and speedup the logs allow for easy problem solving. What do you dislike about LogRocket? No issues so far! I have only had a good experience with LogRocket. What problems is LogRocket solving and how is that benefiting you? Finding the root of the problem - exactly when it happened and what the trickle effects are.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].