spotsaas-logo
Get Listed
LogRocket - Product Analytics Software

LogRocket Reviews in May 2025: User Ratings, Pros & Cons

Revolutionize your product's performance and support.

Add to compare

Starts from $99/Month, also offers free forever plan

Request a Quote

LogRocket Reviews & Ratings

Rating Distribution

Excellent

(982)

Very Good

(254)

Good

(9)

Poor

(2)

Terible

(3)

Expert's Review

LogRocket emerges as one of the top frontend user experience capturing tools, celebrated for its developer-friendly setup and robust features like session replays and insightful dashboards. Users praise its ability to swiftly generate graphs and aid in debugging, offering valuable insights into user behavior. Despite some minor drawbacks like a higher price point ...Read more

LogRocket pros and cons

  • Provides detailed session replays that help in understanding user behavior and identifying bugs quickly.

  • Easy to set up and integrate, even for non-technical users, enhancing frontend observability and aiding in debugging.

  • Helpful in troubleshooting user-reported issues and improving user experience by tracking interactions effectively.

  • Seamless integration into existing web infrastructure with valuable data capture and replay capabilities.

  • Pricing, especially for the pro plan, can be considered high, impacting data retention and access to advanced features for some users.

  • Learning curve for advanced features may be steep, and the platform might appear overwhelming initially, needing more user guidance.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 121-130 out of 1250

AU

Anonymous User

11/20/23

5 out of 5

"Good customer experience"

What do you like best about LogRocket? The log rocket enables us to have the level of customer observability and troubleshooting as expected. What do you dislike about LogRocket? Can have more abilities, and the interface can be more simple for new users What problems is LogRocket solving and how is that benefiting you? Observability and troubleshooting

AU

Anonymous User

11/20/23

5 out of 5

"Good customer experience"

What do you like best about LogRocket? The log rocket enables us to have the level of customer observability and troubleshooting as expected. What do you dislike about LogRocket? Can have more abilities, and the interface can be more simple for new users What problems is LogRocket solving and how is that benefiting you? Observability and troubleshooting

AU

Anonymous User

11/19/23

5 out of 5

"Would not release software without it"

What do you like best about LogRocket? Being able to see everything the user is seeing, and diagnose issues in real time without the need to remote desktop or guess work What do you dislike about LogRocket? Nothing, beautiful peice of software, highly recommend What problems is LogRocket solving and how is that benefiting you? It is greatly helping our clients when they are having issues on our platform.. You always get some odd edge cases based on browser/resolution/device, we no longer ...

Read more

AU

Anonymous User

11/19/23

5 out of 5

"Would not release software without it"

What do you like best about LogRocket? Being able to see everything the user is seeing, and diagnose issues in real time without the need to remote desktop or guess work What do you dislike about LogRocket? Nothing, beautiful peice of software, highly recommend What problems is LogRocket solving and how is that benefiting you? It is greatly helping our clients when they are having issues on our platform.. You always get some odd edge cases based on browser/resolution/device, we no longer ...

Read more

IK

Ivelin K

11/19/23

4.5 out of 5

"great service when you start out"

What do you like best about LogRocket? Session replay is as good as they come, I can't really ask for more. You get complete view of everything What do you dislike about LogRocket? Pricing is pretty agressive for a small company What problems is LogRocket solving and how is that benefiting you? I can look at my use journey in detail

IK

Ivelin K

11/19/23

4.5 out of 5

"great service when you start out"

What do you like best about LogRocket? Session replay is as good as they come, I can't really ask for more. You get complete view of everything What do you dislike about LogRocket? Pricing is pretty agressive for a small company What problems is LogRocket solving and how is that benefiting you? I can look at my use journey in detail

JR

Jose R

11/17/23

5 out of 5

"Real-time test, good for analyzing user behavior in new cases"

What do you like best about LogRocket? Very easy to implement the solution within the product. JavaScript did not introduce any problems into the application's native code and allowed us to add important information about our application What do you dislike about LogRocket? Making a feedback form is simple, but it is difficult to position the button so that it does not appear on the page. It would be nice to be more customizable and allow for more steps, with more questions What problems is ...

Read more

JR

Jose R

11/17/23

5 out of 5

"Real-time test, good for analyzing user behavior in new cases"

What do you like best about LogRocket? Very easy to implement the solution within the product. JavaScript did not introduce any problems into the application's native code and allowed us to add important information about our application What do you dislike about LogRocket? Making a feedback form is simple, but it is difficult to position the button so that it does not appear on the page. It would be nice to be more customizable and allow for more steps, with more questions What problems is ...

Read more

AU

Anonymous User

11/16/23

5 out of 5

"Excellent Support"

What do you like best about LogRocket? Very fast response from support, easy to use GUI, and a lot of really easy to configure integrations. What do you dislike about LogRocket? Azure SSO process was not very straight forward and required assistance from support. On the plus side, Ash from the support team came through and got us taken care of in under 30 minutes. What problems is LogRocket solving and how is that benefiting you? Analystics and replays from a mobile application.

AU

Anonymous User

11/16/23

5 out of 5

"Logging Made Easy"

What do you like best about LogRocket? The tool's error tracking and console logging features further aid in identifying and resolving bugs in real-time. Additionally, LogRocket's integration with user feedback tools and collaboration features enhances teamwork, making it a comprehensive solution for improving web application performance and user experience What do you dislike about LogRocket? The subscription plans are tiered based on the number of sessions tracked, potentially leading to ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].