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LogRocket - Product Analytics Software

LogRocket Reviews in May 2025: User Ratings, Pros & Cons

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LogRocket Reviews & Ratings

Rating Distribution

Excellent

(982)

Very Good

(254)

Good

(9)

Poor

(2)

Terible

(3)

Expert's Review

LogRocket emerges as one of the top frontend user experience capturing tools, celebrated for its developer-friendly setup and robust features like session replays and insightful dashboards. Users praise its ability to swiftly generate graphs and aid in debugging, offering valuable insights into user behavior. Despite some minor drawbacks like a higher price point ...Read more

LogRocket pros and cons

  • Provides detailed session replays that help in understanding user behavior and identifying bugs quickly.

  • Easy to set up and integrate, even for non-technical users, enhancing frontend observability and aiding in debugging.

  • Helpful in troubleshooting user-reported issues and improving user experience by tracking interactions effectively.

  • Seamless integration into existing web infrastructure with valuable data capture and replay capabilities.

  • Pricing, especially for the pro plan, can be considered high, impacting data retention and access to advanced features for some users.

  • Learning curve for advanced features may be steep, and the platform might appear overwhelming initially, needing more user guidance.

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Showing 1151-1160 out of 1250

TW

Tim W

10/19/20

5 out of 5

"Session replay that works like magic"

What do you like best about LogRocket? Our ability to troubleshoot bugs and customer usability issues has improved a thousandfold with LogRocket and at a surprisingly low price. Overall APM resourcing and time invested has fallen dramatically thanks to the ease with which problems can be identified, tracked, and isolated. What do you dislike about LogRocket? The plans could be better structured for customers with irregular use / lumpy demand. Additional metrics and analytics would be ...

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AU

Anonymous User

10/19/20

5 out of 5

"Time saver for you and your customers"

What do you like best about LogRocket? The fact that u can actually see what happened before or during an error occurence. Activity leading up to certain actions are very valuable and time saving. Insight in how user behaves on the web application is ideal for UI improvements and findingchoke point on performance. The combination of those insights (UI actions and performance) gives our team a huge advantage in improvements of both of these aspects. Integrations with VUEX are also quiet ...

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AU

Anonymous User

10/19/20

4.5 out of 5

"Great product that is easy to set up, but pricing hurts for small companies"

What do you like best about LogRocket? Easy set up with an npm package and a single init function. Great documentation on how to set up privacy santizers and other features. Unrelated to the product, but they also have a great blog for developers. What do you dislike about LogRocket? No intermediate paid tier for companies between 1,000 and 10,000 monthly sessions. Very expensive for companies that are just over the 1,000 limit on the free plan. Would be happy to pay for a cheaper plan at ...

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TT

Travis T

10/16/20

5 out of 5

"Best software for tracking user experiences"

What do you like best about LogRocket? Easy way to see exactly what the customer sees. Best application for tracking bugs, identifying poor design, helping customers through issues, identifying non-compatible devices and UI. Allows administrators to quickly send data and real-experiences to our development team for fast bug fixes and correction. What do you dislike about LogRocket? No downsides to LogRocket. It has been an invaluable part of our business development and issue tracking. What ...

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MV

Michael V

10/06/20

4.5 out of 5

"LogRocket is a great addition to my business"

What do you like best about LogRocket? The amount of helpful data it produces!! What do you dislike about LogRocket? Doesn't log client cookies is unhelpful. Recommendations to others considering LogRocket: Don't think twice - it will be the most helpful decision you make for your business. What problems is LogRocket solving and how is that benefiting you? When someone reports a problem, they usually don't give very much detail but with LogRocket we can go straight it and get so much more ...

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MV

Michael V

10/06/20

4.5 out of 5

"LogRocket is a great addition to my business"

What do you like best about LogRocket? The amount of helpful data it produces!! What do you dislike about LogRocket? Doesn't log client cookies is unhelpful. Recommendations to others considering LogRocket: Don't think twice - it will be the most helpful decision you make for your business. What problems is LogRocket solving and how is that benefiting you? When someone reports a problem, they usually don't give very much detail but with LogRocket we can go straight it and get so much more ...

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RK

Roger K

10/05/20

5 out of 5

"Excellent Frontend Logging"

What do you like best about LogRocket? We originally implemented LogRocket to keep track of what users were doing in the frontend of our SaaS application, but later added it to our website, blog, support site and elsewhere in order to get a better understanding of what users are doing and how we can better serve them. Being able to see a live view of what customers are doing, as well as the frontend error notifications, both make the customer experience significantly better and allow us to ...

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AU

Anonymous User

09/30/20

5 out of 5

"LogRocket helps us quickly debug issues in our web client application and understand customer impact"

What do you like best about LogRocket? The ability to view the session recording. What do you dislike about LogRocket? The information on the API requests do not include all the query parameters and header information, which would be helpful for debugging. What problems is LogRocket solving and how is that benefiting you? Reproducing bugs in our web client application is much easier with LogRocket. Additionally, our design team using sessions to influence UX.

AU

Anonymous User

09/29/20

5 out of 5

"Awesome service for bug finding"

What do you like best about LogRocket? The fact that we're able to record bugs in production. What do you dislike about LogRocket? I don't dislike anything as far as I worked with logrocket. What problems is LogRocket solving and how is that benefiting you? Mainly I use logrocket for faster bug finding in production.

BL

Bryan L

09/26/20

5 out of 5

"High recommendation of LogRocket, gives very valuable user insights"

What do you like best about LogRocket? LogRocket captures granular user actions, logs, and UI which is not matched by other software. It provides our team valuable clarity and context into user bugs which has been essential in debugging critical issues. LogRocket integrates seamlessly into existing applications, and provides high quality user support. LogRocket also provides clear application status monitoring for usage. We highly recommend LogRocket to any full stack team as the primary ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].