Logikcull Reviews in June 2026: User Ratings, Pros & Cons

A+ customer service, product easy to set up and use

What do you like best? The Firm was up and running with the help of an onboarding specialist in about 2 hours. They tailored a brief training session based on our project needs. We were off and running. Customer support was available via chat and responded in less than 2-3 minutes, and were competent. What do you dislike? Prior to our production we had requested PDF files (instead of TIFF's with load files because that is what seemed to be commonly used in other discovery software. For ...

A Great eDiscovery Program!

What do you like best? The support team is the absolute BEST! They are available 24/7 and that's essential in my profession. What do you dislike? There are some features I wish the program had, however, I always mention what I want on my wish list for Logikcull to the support team and they always make a note to discuss these items with the tech team. Recommendations to others considering the product As with anything, there's a learning curve, however Logikcull has oodles of training ...

User-friendly, fantastic support, and priced right for small firms

What do you like best? Affordable for small firms/cases - prorates charges by size, so if you only have half a GB, you don't pay for a full. Mostly intuitive design, and in-browser 24/7 support is fantastic. What do you dislike? Production process is a little clunky and compounds the amount of data stored. Recommendations to others considering the product A demo is worthwhile. What business problems are you solving with the product? What benefits have you realized? Cases likely to ...

Incredible Technology and Excellent Support

What do you like best? The search and review technology provided by Logikcull is fantastic. It is absolutely set up to allow a quick and rigorous search of massive volumes of documents and emails, in addition to the metadata that's so critical to success in today's litigation environment. The live support is excellent. What do you dislike? The software is easy to use right away and without any training, but it has much more extensive capabilities which will take time for me to fully ...

Great Product and Customer Service

What do you like best? Of the eDiscovery software I've used, Logikcull is the most intuitive. It's developers have struck a great balance between providing a wealth of features without making it overly complicated to use those features. Everything is easily accessible from the main screens, so you don't lose valuable time constantly navigating in and out of different functions. The chat feature to get instant technical assistance is also fabulous and such a time-saver!! What do you ...

Excellent Product

What do you like best? I love the easy-to-use interface. I'm particularly fond of the document production/download feature. What do you dislike? I have yet to find anything about Logikcull that I do not like. Recommendations to others considering the product Take advantage of Logikcull's excellent and knowledge staff -- they are the experts and can walk you through any issue you might run into. I would be hard pressed to come up with another company that provides such quality tech ...

Easy to use and great customer service

What do you like best? I like that you don't need any training to be able to do basic uploading and reviewing. The platform is extremely intuitive and user-friendly. Everything is, well, logical. The interface is clean, and free from "noise." I love that there is no software to install, so I can work from anywhere. What do you dislike? I don't like that you can't create a download set of text searchable PDFs...that's in the works. You can download the PDF and then run text recognition in ...

Probably the fastest ediscovery setup I have ever seen. Less than 30 min for a 10 gb file

What do you like best? I love that everything is online and readily available from any device and that it's extremely easy to use and get trained all within the hour. Never slow and very intuitive. Also the support is one of the best support teams I have ever encountered. I am in IT so I know what its like to deal with people but they are amazing with all of our attorneys here who aren't too tech savvy but by the end of it they are pros using Logikcull. What do you dislike? There isn't ...

Product is great, customer service is absolutely fantastic.

What do you like best? Logikcull is great, very comprehensive, super robust and easy to use once your learn your way around. The best part of Logikcull, in my honest opinion, is it's superb customer service. They are very responsive and helpful, quickly address my issues and don't even laugh at me when it's so obviously user-error at fault. What do you dislike? There can be a wee-bit of a learning curve, but it's really not that bad. What business problems are you solving with the ...

Excellent Experience!

What do you like best? Logikcull has a fairly intuitive interface despite the amount of complicated functions it is capable of performing. What do you dislike? I don't like that I can't delete tags if I decide I don't need them. Also, it's a bit too complicated to simply send out basic discovery documents. I wish there was a simpler to just send everything you have saved, regardless of tags. Recommendations to others considering the product I highly recommend trying Logikcull before ...