LogicMonitor Reviews in May 2025: User Ratings, Pros & Cons

"LogicMonitor Review"

What do you like best? We primarily use LogicMonitor for monitoring physical devices via SNMP polling. Here are a few things I like about LogicMonitor regarding this: - Device Groups - Since we share a single LM instance across our entire company, being able to categorize devices into multiple groups and sub-groups is very useful for both organization and alert rules - The process for creating customer data sources and graphs (from data points) is pretty straight forward and easy - Being ...

"LogicMonitor Review"

What do you like best? We primarily use LogicMonitor for monitoring physical devices via SNMP polling. Here are a few things I like about LogicMonitor regarding this: - Device Groups - Since we share a single LM instance across our entire company, being able to categorize devices into multiple groups and sub-groups is very useful for both organization and alert rules - The process for creating customer data sources and graphs (from data points) is pretty straight forward and easy - Being ...

"Useful and convenient "

What do you like best about LogicMonitor? Ease of implementation. Most aspects worked out of the box vary few aspects needed any kind of custom work. What do you dislike about LogicMonitor? Setup and maintenance on the current version of the UI bulk actions are difficult if possible. What problems is LogicMonitor solving and how is that benefiting you? Having 1 System Administrator with a primarily on-site environment including 2 Exchange servers. Monitoring and management becomes a full ...

"Useful and convenient "

What do you like best? Ease of implementation. Most aspects worked out of the box vary few aspects needed any kind of custom work. What do you dislike? Setup and maintenance on the current version of the UI bulk actions are difficult if possible. What problems are you solving with the product? What benefits have you realized? Having 1 System Administrator with a primarily on-site environment including 2 Exchange servers. Monitoring and management becomes a full time job. With LogicMonitor i ...

"LogicMonitor - Powerful monitoring made easy"

What do you like best about LogicMonitor? LogicMonitor allows you to setup the framework for monitoring and then easily add in devices as needed. Many of the alerts we wanted were already built by LogicMonitor and either already preloaded or easily imported. The platform also allows highly complex or extremely customized alerts to be built in as needed. What do you dislike about LogicMonitor? Building reports in the platform is sometimes not as detailed as we like, requiring us to use the ...

"easy of setup and use"

What do you like best about LogicMonitor? the ease of adding systems and auto discovery of asset. start collecting data as soon as they are discovered What do you dislike about LogicMonitor? datasource updates that will overwrite customization unless Datasource is cloned Recommendations to others considering LogicMonitor: give LM a try. What problems is LogicMonitor solving and how is that benefiting you? systems usage, availability and problem solving

"LogicMonitor is the best."

What do you like best about LogicMonitor? Support is always great and helpful. The UI looks great and the collectors make it easy to monitor sites as a whole. The idea that the community can add datasources can make it much easier to add our servers and services to monitoring. What do you dislike about LogicMonitor? Every so often the UI can have problems. There have been times when things are as straight forward as I would like. What problems is LogicMonitor solving and how is that ...

"Amazing product, better support"

What do you like best about LogicMonitor? The support chat team, both very fast and very knowledgeable. David Lee in particular has been an invaluable resource for my team What do you dislike about LogicMonitor? New features can take longer than said, Topology took a very long time after discussion to appear and it still does need more work What problems is LogicMonitor solving and how is that benefiting you? Rapid, widespread visualisation of all business critical metrics and devices. when ...

"Helping our MSP be more flexible in the cloud"

What do you like best? LogicMonitor has a primary focus on the cloud. Being able to monitor Azure subscriptions beyond just the VM's is a requirement and the setup is easy. When we run into issues we can reach to the support and they spend all the time needed to help solve our issues. What do you dislike? Our only issues come down to scaling as an MSP to the amount of devices we need to monitor and the cost break out. We'd also like to be able to monitor Windows machines from a Linux box as ...

"Breath of Fresh Air"

What do you like best about LogicMonitor? By far, the support team at Logic Monitor is my favorite part of this company. I can ask them any question and they will work as hard as possible to get me an answer. They are professional, diligent, and extremely intelligent. What do you dislike about LogicMonitor? Now that dark mode has been developed, I am happy! I would however like to add a Splunk integration for Logic Monitor. I'd like to have a single pane of glass for alerts as well as ...