LogicMonitor Reviews in May 2025: User Ratings, Pros & Cons

"Great software backed by a great team"

What do you like best about LogicMonitor? Many automated and out of the box features What do you dislike about LogicMonitor? Not a lot I dont like about LM, perhaps having to re create esclilation chains when needing to edit them. What problems is LogicMonitor solving and how is that benefiting you? Keeping our critical infrasturcture monitoired and alerted on if any issues come up. We can be more pro active about certain issues.

"Single Pane of Glass!"

What do you like best? Resource insights! Ops notes allow you to make a line to show when an event happened, then you can look at another device and see something that happened at that same time which could have triggered the critical event. results in better time to resolution. Graphsdahsboards are amazing! and createing custom datasource with PowerShell and Groovy is really fun and exciting! What do you dislike? nothing at this time - I really enjoy this product! This is a truly easy ...

"Great product. Fairly substantial learning curve."

What do you like best about LogicMonitor? The prebuilt dashboards are great. When I learned how to use tokens, that made creating dashboards for all of our business units a snap. You can monitor just about anything which is great. The support team has been great with most of the issues I've had. What do you dislike about LogicMonitor? It's a bit complicated. Getting other team members to help manage the system has been a challenge. I also have a lot of trouble with alert noise. The product ...

"Ultimate Monitoring Tool"

What do you like best about LogicMonitor? It has nice visual presentation that we can put up on screens in our NOC room to show the health of systems we monitor, its easy to use and support is exceptional! What do you dislike about LogicMonitor? Truth be told we're very happy with the product, no complaints and it keeps updating very regulary. What problems is LogicMonitor solving and how is that benefiting you? Proactive monitoring.

"Ultimate Monitoring Tool"

What do you like best? It has nice visual presentation that we can put up on screens in our NOC room to show the health of systems we monitor, its easy to use and support is exceptional! What do you dislike? Truth be told we're very happy with the product, no complaints and it keeps updating very regulary. What problems are you solving with the product? What benefits have you realized? Proactive monitoring.

"RMM for your relaxation"

What do you like best about LogicMonitor? The vendor diversity offered for monitored devices and the fact that all of this cloud-based. The continious improvement that involves adding more and more devices to the already exhaustive list of vendors supported by the platform. The new topology feature is a great step forward and has potential to provide a more visual approach to people that need a diagrammatic representation of their environment. The collector less cloud monitoring is another ...

"My review of logic monitor, my noisy friend."

What do you like best about LogicMonitor? Logic monitor is a very comprehensive tool that can provide great insights to the companies environment. The dashboard feature is awesome, but the tools I am most looking forward to are alert correlations and forecasting. We see great benefit as this area increases. The support is also very helpful as when we have any questions, large or small, we are able to start an IM session and immediately get answers or assistance where needed. That level of ...

"A review of LogicMonitor from a Network Admin"

What do you like best about LogicMonitor? LogicMonitor is relatively straightforward to deploy in an organization. No agents are required on monitored endpoints, so this significantly simplifies the implementation. There are several built-in DataSources in the product, so we get a lot of useful information and monitoring right away. For things we want that aren't built-in, LogicMonitor has been the most responsive vendor, diligently working to find a solution, or being honest about their ...

"A review of LogicMonitor from a Network Admin"

What do you like best? LogicMonitor is relatively straightforward to deploy in an organization. No agents are required on monitored endpoints, so this significantly simplifies the implementation. There are several built-in DataSources in the product, so we get a lot of useful information and monitoring right away. For things we want that aren't built-in, LogicMonitor has been the most responsive vendor, diligently working to find a solution, or being honest about their limitations. What do ...

"Best In Class for IT Infrastructure Monitoring"

What do you like best? LogicMonitor is incredibly easy to use, and most if not all of the monitoring comes out of box and is applied to devices dynamically. The SaaS based architecture saved dozens of hours a month in maintaining an on prem product. Our customer success team is always forthcoming and responsive. What do you dislike? Managing so many dynamically applied alert thresholds can be a challenge. Recommendations to others considering the product: Go with LogicMonitor if you need ...