LogicMonitor Reviews in September 2026: User Ratings, Pros & Cons

"Review of LogicMonitor"

What do you like best about LogicMonitor? We like that it's cloud hosted monitoring which, for us, means we don't need an additional check to make sure our infrastructure is actually running. If our infrastructure would go down, it would alerts us vs. the monitoring platform also being down. They have a large number of supported platforms out of the box. Support is quick to respond and generally quick to solve any issues. What do you dislike about LogicMonitor? The biggest downside for us ...

"The best monitoring tool we've used, LogicMonitor being the 5th."

What do you like best about LogicMonitor? The ease of discovering devices and default monitoring applied automatically. If customizations are needed, this is done easily through the GUI interface. What do you dislike about LogicMonitor? The remote access is limited to 60 minutes. Typically we are in our customers environments trouble shooting, resolving issues or on-boarding new devices, all of which can take over an hour. Being disconnected in the middle is a bit frustrating. What problems ...

"Consistent and customisable"

What do you like best? Consistent and customisable, LogicMonitor offers an excellent user experience. For our use case, IaaS provider distributed along several data centers and geographically dispersed it is a must have. API's and integrations work seamlessly after correctly set up. What do you dislike? Some functionalities are not system wide and limited (Tokens in widget names come to mind). Also for our use case the 'Widget exceeds the instance limit' comes up a bit too often. It's ...

"Great Product"

What do you like best? LogicMonitor is a robust and versatile platform that is surprisingly easy to deploy and manage. There were several pain points surrounding my infrastructure management that I needed help with. This is just what I needed, my life as an IT admin is much easier since deploying this. What do you dislike? It is not the cheapest solution, but you get what you pay for. What problems are you solving with the product? What benefits have you realized? having so many different ...

"Excellent tool for general monitoring, but room for improvement"

What do you like best about LogicMonitor? LogicMonitor (LM) can alert on a WIDE range of criteria. LogicMonitor is very flexible. For example, one can monitor the free disk space of VMware physical storage, operating system configuration, cloud items, network performance, etc. What do you dislike about LogicMonitor? LogicMonitor lags behind competitors like Auvik in network mapping, user interface, and general usability. Auvik has a simpler interface and is more intuitive for network device ...

"Consistent and customisable"

What do you like best about LogicMonitor? Consistent and customisable, LogicMonitor offers an excellent user experience. For our use case, IaaS provider distributed along several data centers and geographically dispersed it is a must have. API's and integrations work seamlessly after correctly set up. What do you dislike about LogicMonitor? Some functionalities are not system wide and limited (Tokens in widget names come to mind). Also for our use case the 'Widget exceeds the instance ...

"Very Helpful!"

What do you like best about LogicMonitor? Ease of use. The monitor is easy to navigate and very easy to understand. What do you dislike about LogicMonitor? Nothing. The alerts are very helpful and we are able to address issues quickly and efficiently. What problems is LogicMonitor solving and how is that benefiting you? We have a farm of about 100 servers that we monitor.

"Very Helpful!"

What do you like best about LogicMonitor? Ease of use. The monitor is easy to navigate and very easy to understand. What do you dislike about LogicMonitor? Nothing. The alerts are very helpful and we are able to address issues quickly and efficiently. What problems is LogicMonitor solving and how is that benefiting you? We have a farm of about 100 servers that we monitor.

"Great product, great support!"

What do you like best about LogicMonitor? I love how easy it is to setup out of the box. I literally can have monitoring setup and running on all of your systems in less than an hour. What do you dislike about LogicMonitor? The only feature that is really missing is automatic remediation steps when an alert is triggered, but I understand that is in the development pipeline. What problems is LogicMonitor solving and how is that benefiting you? I am monitoring over 5000 systems. It allows me ...

"Easy to implement and maintain with quality results"

What do you like best about LogicMonitor? Very simple to add new devices into monitoring. Discovery provides quality insight without very little or no customization. What do you dislike about LogicMonitor? Better linking between monitored devices to prevent alert storms. This is a feature they are actively improving however. What problems is LogicMonitor solving and how is that benefiting you? Proactive alerting allows us to resolve many issues before business is impacted. Built in ...