LogicMonitor Reviews in May 2025: User Ratings, Pros & Cons

"The support team and account managers have been extremely helpful."

What do you like best about LogicMonitor? the support team has been very helpful and timely when we need them. What do you dislike about LogicMonitor? We have some problems with the technology we use vs how licensing works going into the future. What problems is LogicMonitor solving and how is that benefiting you? General monitoring of resources in our legacy environment and some cloud resources.

"Flexible and informative"

What do you like best about LogicMonitor? Fairly easier to setup and configure a comprehensive NOC style dashboard. What do you dislike about LogicMonitor? Currently unable to suppress alerts on devices "chained" behind down devices. So if for example a switch wit ha server connected to it goes down you get alerts for both. Recommendations to others considering LogicMonitor: Try it out. Their support alone has been exceptional. What problems is LogicMonitor solving and how is that ...

"Its been a great experience!"

What do you like best about LogicMonitor? I like the simple dashboard we use to monitor all the devices. Easy to see everything in one place. What do you dislike about LogicMonitor? I do not have anything to dislike about Logic Monitor at the moment. It has been all positive. What problems is LogicMonitor solving and how is that benefiting you? I can view live monitoring of all my devices and like the alert it generates on the dashboard.

"Easy to deploy and highly customizable."

What do you like best about LogicMonitor? Ability to create custom datasources using virtually any scripting language available. Easy to create dashboards that help visualize your data. Extensive list of datasources to monitor most platforms out of the box . What do you dislike about LogicMonitor? No dark theme. Datasource mangement still has some issues with upgrading older datasources. Recommendations to others considering LogicMonitor: Great piece of software that is very easy to deploy. ...

"Systems monitoring made easy for a novice!"

What do you like best about LogicMonitor? LogicMonitor is my first in-depth experience with a third party systems-monitoring tool and the while the setup takes a little to get used to, once you've entered several systems, the process becomes simple. The best thing about LM is that we can monitor almost any device/stat within our system from servers, switches and routers to websites. Being able to see everything from the view of the dashboard has made for a simple workflow. What do you ...

"Excellent value for product"

What do you like best about LogicMonitor? One flexible Dashboard. Easy implementation. What do you dislike about LogicMonitor? Nothing i haven't seen that we dislike thus far. What problems is LogicMonitor solving and how is that benefiting you? Centralized Dashboard and alerting of our global infrastructure

"Simple and Fast"

What do you like best about LogicMonitor? LM is quick and easy to setup. and Give you info you need fast. What do you dislike about LogicMonitor? The UI could be a bit easier to navigate. Recommendations to others considering LogicMonitor: The UI is very different from other products. It did cause some issue in getting up to speed using the product. What problems is LogicMonitor solving and how is that benefiting you? Disk and UP down mostly. We see great value in Disk size over time

"Impressive monitoring capabilities"

What do you like best about LogicMonitor? Highly advanced monitoring abilities in terms of what data it can retrieve and the range of different device types. Monitors a wide range of devices including switches, routers, SAN's, NAS's, UPS's, hypervisors, and many more. Customer support is good. Chat support response is immediate or usually less than 5 minutes, and the engineers are knowledgeable about the product. Granular user permissions for technicians. Reporting capabilities and ...

"Enterprise Level Monitoring with Private Cloud"

What do you like best about LogicMonitor? Monitoring customization is fairly easy to configure and the management interface is user friendly. LogicMonitor is a great tool for monitoring and performance reporting for medium size, multi-platform, IT environments with a simple setup and quick out of the box configure time. In large environments the level of tuning required to keep the false positives at bay can be time consuming. What do you dislike about LogicMonitor? The level of ...

"Very functional, rather expensive, not intuitive, poor reporting"

What do you like best about LogicMonitor? Comprehensive monitoring and alerting options. This one tool can do what you may need 4-6 tools to do. Alert tools are good. What do you dislike about LogicMonitor? Reporting is difficult. Setup and administration of new devices is not intuitive. Expensive What problems is LogicMonitor solving and how is that benefiting you? Does a good job covering multiple monitoring requirements, network, server, storage, facilities, virtual hosts. Also ...