LogicMonitor Reviews in May 2025: User Ratings, Pros & Cons

"Why I love Logtic Monitor"

What do you like best about LogicMonitor? Cloud based Monitoring System, believe it o not there are not many out there in the networking monitoring world. I love the UI structure and Feel, It's so easy to add host and escalation paths based on Alert rules What do you dislike about LogicMonitor? Cost of license is a little high, although I love the fact when you buy a license for a host it includes access to all features I don't like the fact that there is no really good Logical Network ...

"A clear return on Investment for any IT organiation"

What do you like best? I like how it monitors traffic between your sites to see if system outages are correlated to packet loss and and network congestion. What do you dislike? Sometimes the really cool features you want you need to pay extra for, but that is any hosted solution. What problems are you solving with the product? What benefits have you realized? When we had an outage previously, we did not have any historical data in one place to show us what was going on before the outage. ...

"Great monitoring platform with diverse features!"

What do you like best? I love having multiple collectors across the country monitoring devices close to it. Our prior platform was a single server in our datacenter. We get more accurate/faster alerts with this model. Also being cloud based and being able to login from anywhere is very helpful. I don't have to get my laptop out and vpn in just to see the dashboard. What do you dislike? The root cause analysis feature needs more work to be useful. I often get many email alerts about a site ...

"Logicmonitor, a review story"

What do you like best about LogicMonitor? The flexibility of LM is quite good, property sources are fantastic for inventory. What do you dislike about LogicMonitor? It's more difficult than I like to update instance level properties for creative use cases. Recommendations to others considering LogicMonitor: It would be important to have multiple people willing to tweak the product to your needs. What problems is LogicMonitor solving and how is that benefiting you? Ingesting more information ...

"Logic Monitor continues to grow and succeed"

What do you like best about LogicMonitor? We really love the intuitive administrative and monitoring interfaces as it makes the product easy to configure, use and understand. We also love that it is cloud based providing native alerts on many different channels. What do you dislike about LogicMonitor? Pricing can make it difficult for smaller organizations to make the investment but there are many price breaks and incentives as you work with a greater number of interfaces and licenses. What ...

"Unique tool, I know whats going on with my netwok 24 /7"

What do you like best about LogicMonitor? The dashboard is very clear and give you a lot of info of whats happening within your network. Uptimes are valuable info when users say they were not able to work due to downtimes. LogicMonitor gives me enough info to challange those claims. Additionaly The alets give me enough information to determine the impact of the issue before calls start rolling in. This way I can prioritize depending on how critical it is to the company. What do you dislike ...

"2020 LogicMonitor"

What do you like best about LogicMonitor? We love the fact that the monitoring for our environment is condensed down to one tool. One pane of glass is helpful. The dashboard features have been instrumental in helping our management team understand what is happening on our networks. LogicMonitor's support is very helpful, the support features being built right into the user interface is super helpful. Simplicity in adding many device is great. What do you dislike about ...

"Solid Monitoring Solution"

What do you like best about LogicMonitor? Been using LogicMonitor for a couple of years and have had a favorable opinion of the product. Have recommended LogicMonitor to many different folks over the years. I believe LogicMonitor to be our strongest tool we use (and we have many being a MSP). Many out of the box datasources work well if you're configured for SNMP. There's also: Site Monitors (internal and external), extensive script customization. chat support is quick and supportive (no ...

"Logic Monitor Gets It Done"

What do you like best about LogicMonitor? Built in monitors are easy to deploy for just about any device we come across, This has enabled us to deploy the tool quickly and effectively across all customers. Ease of deployment allows us to use it as a sales tool as well. We can deploy quickly and start showing customers where issues are with proof. The alerting options it provides are second to none. Voice call, text, email and Connectwise integration are all helpful options we use. What do ...

"Very impressed so far"

What do you like best about LogicMonitor? quick to configure and provides the level of monitoring we're looking for. From what I can see it also scales very quickly without a lot of over head. What do you dislike about LogicMonitor? we seem to be having a lot of meetings and wasted time. our current sales team is not technical enough in my option. We have to wait for days to receive answers to technical questions. Recommendations to others considering LogicMonitor: I would absolutely ...