LogicMonitor Reviews in September 2026: User Ratings, Pros & Cons

"Most comprehensive monitoring tool I have used."

What do you like best about LogicMonitor? I like how flexible it is. We have a lot of items we want monitored that don't necessarily come out of the box. We are able to use our own scripts to gather the relevant information we need and present it on a dashboard that will make a difference in how we service our clients. What do you dislike about LogicMonitor? It is a bit frustrating that the tool can only return integers, unless you want to create an instance for any strings. This makes ...

"Best monitoring product i've found in a long while"

What do you like best about LogicMonitor? It does exactly what i want.. exactly how i want it. Love it What do you dislike about LogicMonitor? Price could always be 'cheaper' but i'm just cheap.. its worth the money or I wouldn't spend it.. Recommendations to others considering LogicMonitor: One of the best options out there for monitoring your data center and SaaS apps. What problems is LogicMonitor solving and how is that benefiting you? They solve all my monitoring needs.

"Awesome Product"

What do you like best about LogicMonitor? Easy to setup and manage the environment What do you dislike about LogicMonitor? The cost is a bit steep but the value is there Recommendations to others considering LogicMonitor: The only issue I had was the auto-renew process. We had staffing changes and the e-mail was sent to an unmonitored address. The lack of response created a renewal I was unaware of until after the fact. What problems is LogicMonitor solving and how is that benefiting ...

"Great tool for multiple requirements"

What do you like best about LogicMonitor? Ability to monitor both on prem and cloud environments with one tool. The setup and configuration out of the box is also very easy with very few false positives or noise. What do you dislike about LogicMonitor? You have to manually update new monitoring criteria and "sensors" for additions made to the product. What problems is LogicMonitor solving and how is that benefiting you? We have a great view of our environment and a single pane of glass for ...

"Logic Monitor Certified Professional - Q2"

What do you like best about LogicMonitor? All of the property options available to monitor. What do you dislike about LogicMonitor? Maps are tough to use. Setup and knowing how to use them. Recommendations to others considering LogicMonitor: Think about how you want to organize your infrastructure for ease of use in accessing data in logic monitor What problems is LogicMonitor solving and how is that benefiting you? Detecting problems with server infrastructure. Thorough coverage of ...

"LogicMonitor has been great!"

What do you like best about LogicMonitor? The granularity of information we can get from LM What do you dislike about LogicMonitor? Interface is a bit daunting at first, until you get used to it. What problems is LogicMonitor solving and how is that benefiting you? We've uncovered performance issues we never would've identified without it!

"Single Best Monitoring Platform Out There!"

What do you like best about LogicMonitor? We love the Dashboards and the integrations! Logic Monitor allows us to monitor a wide range of equipment all from the single platform, it allows us to focus on the important alerts and simply review the alerts that are mostly noise. We also love how it integrates with our ticketing system and allows for two way communication between the two systems. What do you dislike about LogicMonitor? We would really love the see a Logic Monitor integration ...

"After 20 years of using different Enterprise Monitoring solutions, LogicMonitor is my favorite!"

What do you like best about LogicMonitor? LogicMonitor has the flexibility to connect and monitor anything that can be seen on the network. If it doesn't already exist built-in, it is either being built or can have a custom built API. Being a SaaS-Based solution that stays current on all the latest technologies and industry needs, LogicMonitor was the no-brainer solution for me. What do you dislike about LogicMonitor? The licensing can be a bit confusing. Knowing when you need a license to ...

"Solid partner - great tool."

What do you like best about LogicMonitor? I like the flexibility of being able to code/write data sources to monitor what is important to me and my business as opposed to being limited to an "out of the box" functionality. What do you dislike about LogicMonitor? I would much prefer to have the billing system updated so that customers can spend what they consume in terms of resource counts in the portal. As an MSP, we operate with a utility model....if you let 5 people go one month, you ...

"Very functional, rather expensive, not intuitive, poor reporting"

What do you like best about LogicMonitor? Comprehensive monitoring and alerting options. This one tool can do what you may need 4-6 tools to do. Alert tools are good. What do you dislike about LogicMonitor? Reporting is difficult. Setup and administration of new devices is not intuitive. Expensive What problems is LogicMonitor solving and how is that benefiting you? Does a good job covering multiple monitoring requirements, network, server, storage, facilities, virtual hosts. Also ...