LogicMonitor Reviews in September 2026: User Ratings, Pros & Cons

"Great monitoring tool!"

What do you like best about LogicMonitor? Quick set up, we can gather data within minutes of setting up a collector. The ability to customize monitored events and integrate alerts with other systems is also very useful. What do you dislike about LogicMonitor? Nothing! LogicMonitor is like adding 3 full time people to my staff. What problems is LogicMonitor solving and how is that benefiting you? Faster response to system issues. Much better collaboration for root cause analysis and issue ...

"Great remote monitoring tool."

What do you like best about LogicMonitor? The ease of monitoring all devices remotely What do you dislike about LogicMonitor? The price can be a bit shocking to a small business What problems is LogicMonitor solving and how is that benefiting you? Remotely monitoring devices that go offline.

"Monitoring done right."

What do you like best about LogicMonitor? I like the ease of navigation of the datapoints and the way the data is expressed in the dashboards. Reporting is a breeze with customizable reports. It's hard to pick what I like best because I feel like everything about Logicmonitor is top-tier. What do you dislike about LogicMonitor? I dislike some minor technical backend glitches that arise when dealing with the minutia of the day to day. To be fair, these bugs are continually squashed with LM's ...

"Great view with dashboards"

What do you like best about LogicMonitor? We love the dashboards that you are able to build for visibility with logicmonitor. What do you dislike about LogicMonitor? It would be nice to have the ability to build custom maps with building layouts. What problems is LogicMonitor solving and how is that benefiting you? We are able to better visualize what is going on with our network equipement and servers.

"Solid software thats improving all the time"

What do you like best about LogicMonitor? Very easy to setup widgets and dashboards. Fairly user friendly to a novice that doesnt know what they are doing. Can easily setup ping tools, perfmon metrics or the like. What do you dislike about LogicMonitor? A little hard to get going if you don't run a traditional domain. The support can walk the end user through getting it going but it isn't an easy process. Recommendations to others considering LogicMonitor: Ensure your team is ready for ...

"Amazing Monitoring tool, Easy and Fast implementation with in hour, dashboards, alert integration"

What do you like best about LogicMonitor? Auto Discovery which is a process where Logic Monitor determines all the similar components of a particular type. LM Cloud for Cloud resources is the best monitoring tool. Performance Monitoring of Anything on Your Stack Unlimited Free Email & SMS Alerts Alert Routing & Escalation Historical Trending Data Stored for 1 Year Syslog, Event and Batch Job Monitoring Easy, Fast Implementation In Under 15 Minutes Powerful dashboards display key metrics – ...

"Outstanding Monitoring"

What do you like best about LogicMonitor? Interface and Support is quite impressive and ease to use. Fully compatible with our entire catalog of devices Device managent-addition is quite easy via SNMP Dashboard customization is impressive What do you dislike about LogicMonitor? Dashboards widgets need to be imported from Resources however you can import a JSON dashboard file into if needed. Recommendations to others considering LogicMonitor: Perform automatic discovery will make adding ...

"A Boon to MSPs"

What do you like best about LogicMonitor? Ease of administration. Robust out-of-the-box monitoring functionality across a variety of infrastructure and IT platforms. What do you dislike about LogicMonitor? Alerting does require a bit of tuning, but that's to be expected with all of the granularity LM affords in monitoring. Recommendations to others considering LogicMonitor: Work close with your account managers! What problems is LogicMonitor solving and how is that benefiting you? Proactive ...

"In Love with LogicMonitor"

What do you like best about LogicMonitor? Ease of implementation and out of the box alerting What do you dislike about LogicMonitor? Customer support can be inconsistent at times What problems is LogicMonitor solving and how is that benefiting you? Was able to implement monitoring on our internal infrastructure from net zero. We've realized that this would be much more difficult with a custom solution.

"A clear return on Investment for any IT organiation"

What do you like best about LogicMonitor? I like how it monitors traffic between your sites to see if system outages are correlated to packet loss and and network congestion. What do you dislike about LogicMonitor? Sometimes the really cool features you want you need to pay extra for, but that is any hosted solution. What problems is LogicMonitor solving and how is that benefiting you? When we had an outage previously, we did not have any historical data in one place to show us what was ...