LogicMonitor Reviews in September 2026: User Ratings, Pros & Cons

"Best in class SaaS based IT monitoring"

What do you like best about LogicMonitor? The automation of simple tasks such as creating onboarding scripts to ensure devices being added are done in a standardized method. LM automatically detects what specifically needs to be monitored for each device. If you choose that its not necessary or monitoring needs to be adjusted, the UI is simple enough to tweak or turn off completely. What do you dislike about LogicMonitor? The UI can be challenging at times to navigate. There is a learning ...

"Great platform with continued growth and ability to continuously execute improvements"

What do you like best about LogicMonitor? Fully customizable platform that we can cater to our individual needs in terms of reporting and alerting. They make it easy to work backward in an alert to not only find the root cause but adjust the thresholds and/or even remove alerts for benign errors. What do you dislike about LogicMonitor? The incredible amount of customization for alert routing can be daunting at first. What problems is LogicMonitor solving and how is that benefiting ...

"Improving Ops Team processes out of the box with endless possibilities after impementation"

What do you like best about LogicMonitor? Bulletproof monitoring when implemented properly. Always accurate and timely. Making changes to the out of the box settings is easy enough and can be rolled out how you like in terms of thresholds, alerts, and communications. Very broad native monitoring vendor support. Others can be implements without much fuss. Support is very helpful and prompt. What do you dislike about LogicMonitor? Reporting is somewhat difficult to work with to get what you ...

"Great product, really add value"

What do you like best about LogicMonitor? Provides great monitoring resources. Clients and we, love long term trend graphs and forecasting. What do you dislike about LogicMonitor? Reporting just doesn't cut it for us. Would love to see more graphical reporting. What problems is LogicMonitor solving and how is that benefiting you? Network and physical server asset alerting

"Customizable Monitoring"

What do you like best? Ability to use datasources to get custom data into logic monitor. What do you dislike? Can be somewhat cumbersome to get started, but their support is helpful. What problems are you solving with the product? What benefits have you realized? We rely on LogicMonitor for monitoring data trends and receiving alerts for things like hot CPU or storage capacity.

"Gets the job done"

What do you like best about LogicMonitor? Ability to monitor systems and receive alerts What do you dislike about LogicMonitor? Sometimes the alerts get a bit thick and require a fair amount of sifting to find the pertinent ones. What problems is LogicMonitor solving and how is that benefiting you? We use it to monitor various core infrastructure and use it as a part of our core monitoring systems for clients.

"Great product!"

What do you like best about LogicMonitor? I like having detailed historical data on all devices, especially switch configuration change/comparisons! What do you dislike about LogicMonitor? There isn't anything that I dislike but I do wish that I could filter for a particular datasource, datasource group or instance and then click on a folder to view just the filtered graph across all resources in the selected folder. What problems is LogicMonitor solving and how is that benefiting you? We ...

"Love LogicMonitor"

What do you like best about LogicMonitor? Accurate, definitive, noisy, detailed, easy to use once you get a feel of it. It is a lot easier to navigate around and get accurate real-time information for alerts. Threshold setting is easy enough to complete and amend when the need arises. Reliability of the platform gives not only us as technicians assurance but clients also to cover all aspects and elements are covered. The benefit of using LogicMonitor is the ease of integration into ...

"Great tool"

What do you like best about LogicMonitor? Amount and variety of devices that can be monitored and alerted. Flexibility of graphing is great. LM Config backup tool is excellent and critical to managing customers. What do you dislike about LogicMonitor? Alerting takes some time to dial in - to reduce "noise" and get quality alerting. Would like more granularity about what types of alerts on what types of devices can alert different people and with a variety of methods. What problems is ...

"The Dashboards Creation for the Cloud Resources"

What do you like best about LogicMonitor? The Services and the support is very Good. Easy for the monitoring the all Resources in a single dashboards. And to get notify with any alerts. We can pull any reports from the specific date to date and we can analyze as per our needs What do you dislike about LogicMonitor? While contacting the support ,Sometimes we may get late reply! But not all the time What problems is LogicMonitor solving and how is that benefiting you? The problems we came ...