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LogicMonitor - New SaaS Software

LogicMonitor Reviews in September 2026: User Ratings, Pros & Cons

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4.6

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LogicMonitor Reviews & Ratings

4.6

Excellent

Based on 636 ratings & 640 reviews

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Rating Distribution

Excellent

(475)

Very Good

(151)

Good

(14)

Poor

(0)

Terrible

(0)

LogicMonitor pros and cons

  • Reviewers value monitoring across infrastructure, networks and servers in a single pane of glass.

  • An extensive datasource library and built-in sensors cover many technologies out of the box.

  • Customizable alerting, escalation workflows and dashboards are repeatedly praised.

  • The platform is easy to deploy and intuitive to use.

  • Some reviewers find pulling desired reports and adding devices tricky.

  • A few note a lack of certain out-of-the-box integrations like Okta and Google Workspace.

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Showing 201-210 out of 640

AU

Anonymous User

12/26/20

5 out of 5

"One of the top 5 network monitoring tools on the market"

What do you like best about LogicMonitor? I would say the best part of LogicMonitor is the ease of device configuration. The Auto Properties and Auto Discovery systems do 90% of the work for you as long as you have credentials configured appropriately. It takes a lot of the work off of the admin compared to some other tools out there that require more manual configuration What do you dislike about LogicMonitor? It would be nice if there was a more straight-forward way to set up device ...

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DM

Darren M

12/22/20

4.5 out of 5

"In-depth, precise monitoring!"

What do you like best about LogicMonitor? The onboarding process is great and the support team are very helpful. What do you dislike about LogicMonitor? There us quite a step skill curve needed to use it. What problems is LogicMonitor solving and how is that benefiting you? We are looking at advanced Azure monitoring.

RM

Ramachandran M

12/21/20

4.5 out of 5

"LogicMonitor has Logic in Everything"

What do you like best about LogicMonitor? The distributed Monitoring system, Agent Less, Threshold system. What do you dislike about LogicMonitor? SN integration, The dashboards can be improved. Recommendations to others considering LogicMonitor: LogicMonitor is one of the well-organised tool in the market and very easy to adapt to any industry. It has everything that you need for your company. We have been looking for more than 2 years tool like LM. This is the latest cloud-based ...

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AU

Anonymous User

12/18/20

4.5 out of 5

"LogcMonitor is great for maturing start-up!"

What do you like best about LogicMonitor? I love the ease of use when it comes to setting up and maintaining LogicMonitor. It's robust enough to handle whatever we throw at it, while being easy enough that a very small team can manage it on the back burner and not get slammed with false positives! What do you dislike about LogicMonitor? New Alerts interface makes filtering a little hard, and it doesn't seem to have automated remediation as something that is easily visible. Recommendations ...

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SM

Scott M

12/17/20

5 out of 5

"LogicMonitor"

What do you like best about LogicMonitor? Flexibility, No agents, Reporting and SaaS solution. I like the straightforward pricing model. Ease of use and deployment. The role based permissions is also very beneficial to our organization. Putting devices in SDT mode allows us to monitor SLAs and not affect statistics due to planned changes within the environment. I am happy LogicMonitor has recently added LM Logs to capture and analysis log files. This was a weakness in the product that has ...

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AU

Anonymous User

12/16/20

4.5 out of 5

"Solid monitoring solution"

What do you like best about LogicMonitor? LogicMonitor is a great SaaS monitoring solution. Standing up was for the most part very simple. Ease of adding more nodes to be managed is very straight forward. I really like the flexibility that LogicMonitor has in the way of configuring alerts, we have different process for business hours and after hours alerts and it was so easy to configure. I also appreciate all the customization you can do with what LogicMonitor calls datasources, you can ...

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AU

Anonymous User

12/15/20

4.5 out of 5

"Very good monitoring platform"

What do you like best about LogicMonitor? Automation, ease of use, and documentation What do you dislike about LogicMonitor? The interface of the android app still needs some honing I think. Recommendations to others considering LogicMonitor: I would recommend to take the skilljar training. What problems is LogicMonitor solving and how is that benefiting you? Monitor multiple machines in different locations, by a small team.

EH

Eric H

12/12/20

4 out of 5

"LogicMonitor: SaaS Monitoring for a small business"

What do you like best about LogicMonitor? LogicMonitor's Documentation and support a top-tier. We had occasion to use them to solve some edge-case situations, and they were willing to understand what we wanted to do and work through their back-end channels to get answers that the documentation couldn't provide. The API is complete, we could not find anything we needed to do but could not. Detailed performance data was available in reasonable accuracy ( I don't recall exactly what it was, ...

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AU

Anonymous User

12/12/20

5 out of 5

"Shows me what I need to know."

What do you like best about LogicMonitor? Easy to navigate, can see in a glance whether my problem was fixed. What do you dislike about LogicMonitor? Can't think of anything in particular at this time. Recommendations to others considering LogicMonitor: Simplifies a lot of things and is easy to use. What problems is LogicMonitor solving and how is that benefiting you? Whether it's an access point, a server, or a circuit the timely information LM gathers helps us react quickly.

AU

Anonymous User

12/11/20

4 out of 5

"great solution, needs pricing review to expand in brazillian mkt"

What do you like best about LogicMonitor? simplicity at deployment scalable and reliable What do you dislike about LogicMonitor? pricelist in dollars, 12 month fidelity plan is an issue for us, because all my mgr services offers are billed in my local currency. Recommendations to others considering LogicMonitor: great solution, always implementing news features. What problems is LogicMonitor solving and how is that benefiting you? nom invasive solution, msp view, and customer dashboard are ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].