LogicMonitor Reviews in September 2026: User Ratings, Pros & Cons

"Love Logic Monitor, but prefer the old UI"

What do you like best about LogicMonitor? I like the monitoring aspect and the ability to configure it for non-standard monitoring. I like the fact that it plugs in with PagerDuty What do you dislike about LogicMonitor? the new UI. Prefer the old UI better. other then that its nice What problems is LogicMonitor solving and how is that benefiting you? the problems we are solving with LogicMonitor are quickly locating systems that are down or needed services that have crashed or stopped. we ...

"LogicMonitor improved our Enterprise Monitoring capability"

What do you like best about LogicMonitor? LogicMonitor has allowed us to monitor our Enterprise in a way not possible before. We easily monitor application performance, website metrics, and advanced statistics, as well as the hardware the underlies those services. There was a ton of monitoring out of the box, but it also allowed us to develop custom collectors to monitor KPIs that were unique to our company. Logic Monitor was responsive in answering questions to help develop those advanced ...

"Almost everything one could ask for in a monitoring solution"

What do you like best about LogicMonitor? The built in templates (LogicModules) make setting up new resources pretty easily out of the box. For devices not already available, there is a large exchange community that makes the initial monitoring setup relatively painless. What do you dislike about LogicMonitor? Unfortunately, the biggest issue is the price, which is higher than it should be in my opinion. This makes this only a viable solution for larger enterprises or companies with a ...

"The All-in-Wonder monitoring solution that doesn't compromise."

What do you like best about LogicMonitor? LogicMonitor is capable of scaling from 10 machines to thousands of machines as easily as 3 clicks. The greatest strengths of the tool is the programability that it has. You can quickly set metrics, call-tree's, escalation paths and much more inside of their portal. The other thing I love best about it is that the tool is so capable, customizable that it isn't daunting at all. You make it what you want it to be, unlike many other competitors. What ...

"IT SaaS Monitoring tool"

What do you like best about LogicMonitor? A Very good SaaS-based monitoring tool. It does the job. Ease of configuration and less effort required in monitoring. What do you dislike about LogicMonitor? The connector and agent are unstable. I hope they will improve the lightweight container to better handle the huge volume of tasks What problems is LogicMonitor solving and how is that benefiting you? We moved from the on-prem monitoring solution. Our goal was to align our cloud-first ...

Great Asset Visibility

PROS: I can view all our assets in one platform, regardless of their location or network. It's a great reference, enabling me and my team to find whatever we are trying to determine. It's also a great tool for a bit more complex processes such as reviewing the health of the network. What's more, this software notifies us whenever something goes down. Overall, LogicMonitor is exactly what our team needs. CONS: Nothing. But I'm excited to see what this software has to offer in the future. I'm ...

"Why would I want my monitoring in the cloud?"

What do you like best about LogicMonitor? LogicMonitor's deployment gives it a unique ability to alert you if the cloud loses contact with the on-prem collectors. This ability is a huge benefit over pure on-prem solutions i've seen where a catastrophic outage would take the whole system down and no alerts would get out. What do you dislike about LogicMonitor? I feel like I almost always say that IT solutions are overpriced. So, I feel that LogicMonitor is priced a little high. But I have ...

"Logic Monitor - One of the Best Monitoring tools"

What do you like best about LogicMonitor? Like very few tools, Logic Monitor is an agent less monitoring tool and with a single collector , we can monitor 100s of devices. It is cost effective and the discovery of devices that we add is more and we have option to select what exactly needs to be monitored. What do you dislike about LogicMonitor? Need more customization to deploy shell scripts to monitor our Oracle application environments. It can improve more on collection method time for ...

"Reliable, Detailed, and User Friendly with Great Support"

What do you like best about LogicMonitor? LogicMonitor doesn't require much administrative overhead. What do you dislike about LogicMonitor? VMware monitoring for VMs requires detailed monitoring on those machines to group them for alerting purposes making it harder to accomplish some tasks without the extra licenses. Recommendations to others considering LogicMonitor: Check the product out and see if it fits your use case. The LogicMonitor team is very helpful and supportive. What problems ...

"Amazing experience it has been with LogicMonitor"

What do you like best about LogicMonitor? -Set scans of spefcifc networks to make sure no devices are missied in monitoring -Lots of granularity when creating new roles for users -The best support, 24x7 chat support always avaibale -Able to intigrate into our ServiceNow and create / update tickets via API. -Meraki cloud monotring (all automated and comes sout of the box) -Calling and texting based on our alert rules (no extra charges, even for int. numbers) -Dashbored creation -SNMP ...