LogicMonitor Reviews in May 2025: User Ratings, Pros & Cons

Great tool for monitoring the network of both small and large businesses

PROS: It’s a very powerful tool in many aspects. For instance, you can use the scripting feature to check any important information using any of your devices. Monitoring can also be done without requiring the attention of any agent and regardless of the geographical disparity of devices thanks to its global range. We also never miss important notifications and alerts because of the software’s SMS and email messaging features. Moreover, the UI is rich and intuitive plus it’s a cloud-based ...

Good cloud-hosted monitoring software

PROS: I like that it’s hosted in the cloud because it requires less work on our part since we don’t have to regularly check if the infrastructure is running. This is a better setup for us because when our infrastructure is down, we would know since LogicMonitor would notify us instead of the software not functioning. After all, it’s also down. The software also supports different types of platforms which makes it compatible with many of the devices we use. Not to mention that whenever we ...

"APM vs Logic Monitoring"

What do you like best about LogicMonitor? historical data and dynamic range for performance comparison What do you dislike about LogicMonitor? does not offer application-level insight What problems is LogicMonitor solving and how is that benefiting you? trying to find out poor performance from application and narrow down root cause

"APM vs Logic Monitoring"

What do you like best about LogicMonitor? historical data and dynamic range for performance comparison What do you dislike about LogicMonitor? does not offer application-level insight What problems is LogicMonitor solving and how is that benefiting you? trying to find out poor performance from application and narrow down root cause

Great integration support

PROS: I’ve worked with LogicMonitor software for two years and I can say it’s an amazing monitoring platform. It can discover devices automatically, configure various levels of alert, and grab important data sources. We have also created our very own data sources and we were able to smoothly integrate them into other metrics that do not necessarily involve the IT aspect of our business, which is neat. CONS: Some devices that we need monitoring are not completely supported by LogicMonitor. ...

"Truly Vendor Agnostic"

What do you like best about LogicMonitor? We struggled with finding a monitoring platform that was vendor agnostic. We had about 4-5 different device vendor types and LogicMonitor was able to pull them all in without a problem. What do you dislike about LogicMonitor? What I could see as a challenge is the overwhelming options available to customize. This isn't a bad thing; it is quite impressive the customizations available to create the desired dashboard. Every customer is different, so ...

"Reduce Alert Fatigue with LogicMonitor!"

What do you like best about LogicMonitor? Our favorite(s) feature of LogicMonitor are its ease of use and support for a wide range of products. What do you dislike about LogicMonitor? Upfront setup and configuration required some heavy lifting. What problems is LogicMonitor solving and how is that benefiting you? LogicMonitor is covering what use to be our blind spot. We are now able to quickly see health of services and hardware while also being alerted if any of these fall out of our ...

"LogicMonitor for an SMB"

What do you like best about LogicMonitor? Easy Implementation Great Implementation team Single pane of glass to view our diversified network What do you dislike about LogicMonitor? Alerting is very hard to properly tune Doesn't fully integrate with all of our hardware Uninstalls itself randomly from Windows machines or the service will stop with no user interaction Failover does not revert back to original collector automatically after a collector comes back up What problems is LogicMonitor ...

"Excellent cloud IT Infrastructure monitoring platform"

What do you like best about LogicMonitor? With LogicMonitor, there is no on-prem infrastructure to maintain. We are also able to monitor our cloud services like Zoom and Office 365 to know when there are issues. What do you dislike about LogicMonitor? There are no dislikes for us with LogicMonitor. Recommendations to others considering LogicMonitor: I would strongly recommend looking at LogicMonitor for Infrastructure and Cloud monitoring. What problems is LogicMonitor solving and how is ...

"Excellent product, expensive up front costs but worth the investment long term."

What do you like best about LogicMonitor? Alerting is fantastic; this product has many great features built-in out of the box, but you can customize it so many ways as well. Dashboards assist in gathering the information needed quickly with the 10,000-foot overview each day. We monitor just over 600 devices, and it has improved our response time on getting items resolved. What do you dislike about LogicMonitor? My only downside is the long-term cost being in Education. However, we felt the ...