LogicMonitor Reviews in May 2025: User Ratings, Pros & Cons

"Best in class monitoring tool"

What do you like best about LogicMonitor? Being in the MSP space, we need a tool that can proactively monitor and manage our clients environments, LogicMonitor is the best in class software provider that does it all. Easy to deploy easy to use. What do you dislike about LogicMonitor? It's actually a pro and a con, there are many different modules, plug-ins, and add-ons to the product set, just being able to find out what they all are and do is a challenge. Recommendations to others ...

"Great monitoring solution"

What do you like best about LogicMonitor? I like their ease of monitoring and autodiscovery What do you dislike about LogicMonitor? They could really get rid of some quirks with their Meraki monitoring Recommendations to others considering LogicMonitor: Make sure you can support the collectors in your infrastructure and they can talk to what needs to be monitored What problems is LogicMonitor solving and how is that benefiting you? We have seen a great amount of insight into services we ...

The most extensive monitoring software I have ever used

PROS: The flexibility of this monitoring tool is amazing. Once you managed to get a grasp of building a platform, you can pretty much tweak the system however you need so that you can create even the most complex monitoring scheme for your devices. The same goes for displaying metrics, graphs, and other data. I also like that I can make my very own data sources to keep tabs on the devices I need to look out for. The support feature is also big on this software. It has a built-in ...

"Great for monitoring circuits"

What do you like best about LogicMonitor? I like how customizable the dashboards are. What do you dislike about LogicMonitor? I don't like how confusing the search is. What problems is LogicMonitor solving and how is that benefiting you? We were looking for a tool to monitor our circuits and network devices

"Flexible and robust system"

What do you like best about LogicMonitor? It is easy to access, and add new dashboard information. What do you dislike about LogicMonitor? It would be good to have simple guides for getting the best out of the system, and having more tailored templates to look at trends in network load. What problems is LogicMonitor solving and how is that benefiting you? We are now able to monitor where an issue may be when someone says the internet is slow or they are unable to connect to the network. We ...

"LogicMonitor has enabled our applications across 48 countries to be reviewed efficiently"

What do you like best about LogicMonitor? LogicMonitor alert dashboards are straightforward to build and user friendly What do you dislike about LogicMonitor? LogicMonitor alert dashboards are straightforward to build and user-friendly, so nothing to dislike. What problems is LogicMonitor solving and how is that benefiting you? Server alerts help to keep businesses with zero outage applications spread across 48 servers and as many countries.

Excellent, time-saving monitoring software

PROS: The platform is very user-friendly and gives our team a lot of insight into our infrastructure. CONS: There's an additional hidden cost for integrating the platform to Microsoft365. It would be nice if the integration will be free.

"LogicMonitor - Simple Solution to a complicated problem."

What do you like best about LogicMonitor? I like how simple and easy it was to setup. I like that it is using a proxy server to collect data and not an agent per device, and I like that it is a SaaS app that I can intergate with MFA. What do you dislike about LogicMonitor? I do not like the support structure or the support experience. When I have an issue, I want to reach out to someone and get helpful solutions not links to articles that I have already read. If I understood the article I ...

Easy to learn

PROS: LOGIC takes center stage in LogicMonitor as it makes everything so easy to customize that we were able to quickly learn and use the product comfortably in no time at all. It has great API support which lets us connect LogicMonitor with other tools we use in the office. The support is responsive as well. Our in-house developer used SN CMDB integration and was able to work effectively with the representative from LogicMonitor. This allowed us to quickly deploy the system to kick things ...

"Effective + Flexible + Reliable = Valuable"

What do you like best about LogicMonitor? LogicMonitor works. Period. We've never been able to achieve this breadth of monitoring operations with so little administrative overhead. What do you dislike about LogicMonitor? There is very little to dislike. If I had to pick something, it would be that I wish that more of the breadth of its feature-sets were available at lower price points. Recommendations to others considering LogicMonitor: There is no such thing as a free lunch. LogicMonitor ...