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LogicMonitor - New SaaS Software

LogicMonitor Reviews in September 2026: User Ratings, Pros & Cons

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4.6

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LogicMonitor Reviews & Ratings

4.6

Excellent

Based on 636 ratings & 640 reviews

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Rating Distribution

Excellent

(475)

Very Good

(151)

Good

(14)

Poor

(0)

Terrible

(0)

LogicMonitor pros and cons

  • Reviewers value monitoring across infrastructure, networks and servers in a single pane of glass.

  • An extensive datasource library and built-in sensors cover many technologies out of the box.

  • Customizable alerting, escalation workflows and dashboards are repeatedly praised.

  • The platform is easy to deploy and intuitive to use.

  • Some reviewers find pulling desired reports and adding devices tricky.

  • A few note a lack of certain out-of-the-box integrations like Okta and Google Workspace.

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Showing 131-140 out of 640

C

Chanel

11/22/21

4 out of 5

Stable performance and easy to configure

PROS: LogicMonitor is consistent in providing us with a great user experience which is impressive in our use case because we are an IaaS provider that distributes services across various data centers that are geographically distant from each other. It’s also easy to customize especially since it allows seamless integration with the other tools we use and it has excellent API support too. CONS: Some features, like the tokens in widget names, aren’t implemented on a system-wide scale and ...

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AU

Anonymous User

11/22/21

5 out of 5

"LM Review"

What do you like best about LogicMonitor? the integration to pager duty. I also enjoy the ability to add dynamic group and the upload wizard. Support is also great ! What do you dislike about LogicMonitor? I dislike the regex customizing thats required. What problems is LogicMonitor solving and how is that benefiting you? So far we have decommisioned our old Monitoring solution and we have a more visible approach on the network .

AU

Anonymous User

11/22/21

4 out of 5

"Very easy to use, but feature rich"

What do you like best about LogicMonitor? The two things I like most are the ability to set up custom graphs that can be shared with other teams, and remote access to systems via ssh. This has removed the need for an externally accessible out of band network management. What do you dislike about LogicMonitor? The thing is don't like is the change of style when opening the exchange. I would also say that some of the features are overly complex and could benefit from a simplified layout. What ...

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SN

Steve N

11/22/21

5 out of 5

"The Best Enterprise Monitoring Platform"

What do you like best about LogicMonitor? LogicMonitor is simple to deploy in your enterprise, and it's highly customizable, which allows you to gain visibility into your environment quickly. We have easily built customized dashboards for all levels of Leadership and Teams using out-of-the-box templates. Their technical support is top-notch and highly responsive to boot. What do you dislike about LogicMonitor? The only dislike that we have is that we cannot use a custom URL for the portal ...

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AU

Anonymous User

11/22/21

5 out of 5

"Great product. Lots of good information."

What do you like best about LogicMonitor? Insight it gives us into the network and infrastructure What do you dislike about LogicMonitor? Tons of information and configs can make it hard to find just what you want sometimes. What problems is LogicMonitor solving and how is that benefiting you? Not real sure at this point. Still very new.

AU

Anonymous User

11/22/21

5 out of 5

"Nice interface!"

What do you like best about LogicMonitor? The interface is friendly and neat! The disposition of the configuration items is clear. We are still in the implementation process , and I am excited about the final result! What do you dislike about LogicMonitor? At the time, I didn't dislike anything as we were still in the implementation phase. What problems is LogicMonitor solving and how is that benefiting you? We were still in the implementation phase.

GM

Garth M

11/22/21

5 out of 5

"Best Cloud Monitor"

What do you like best about LogicMonitor? The ease of installing this on the network and getting this working with the environment from NSA to VM to WIFI switchers, The support team always goes the extra mail. What do you dislike about LogicMonitor? With using the software for the last three weeks, I have not picked up not one issue that I Disliked. One thing that could be improved support for docker containers. Recommendations to others considering LogicMonitor: Best solution, and I have ...

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AU

Anonymous User

11/22/21

5 out of 5

"A Modern State Of Art Monitoring Platform"

What do you like best about LogicMonitor? The easy to understand UI and the level of touch to customize the system it is able to provide my company. What do you dislike about LogicMonitor? The comprehensive datasource is only available to the popular systems. I cant wait for them to release datasource for more systems What problems is LogicMonitor solving and how is that benefiting you? I realized the benefit of monitoring my infrastructure with API calls instead of a traditional SNMP poll.

AU

Anonymous User

11/16/21

5 out of 5

"LogicMonitor for Infra monitoring"

What do you like best about LogicMonitor? Great API, reliable, well designed - we'd design it this way if we were making our own. What do you dislike about LogicMonitor? It can be pricey until you scale up your devices. Still it's been worth it to us. What problems is LogicMonitor solving and how is that benefiting you? We're monitoring all of our infrastructure. We're hoping that by combining servers, applications and networking we can trace down root causes and draw correlations.

P

Paige

11/11/21

5 out of 5

Very Satisfied

PROS: LogicMonitor is very easy to deploy that it will be up and running shortly after you buy it. That’s also partly because of the good support that the vendor is giving. One of the best parts of the software for me, however, is the mobile app which may not be as powerful as its desktop counterpart but is pretty impressive in terms of what it can display. It’s also very customizable and allows us to monitor the network through less conventional means like WMI and SNMP. Furthermore, its ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].