LogicMonitor Reviews in May 2025: User Ratings, Pros & Cons

"LogicMonitor Review"

What do you like best about LogicMonitor? Alert parameters needed for different devices autodetect and relatively accurate. What do you dislike about LogicMonitor? Initial alerts are a bit noisy until fine-tuned down a bit. What problems is LogicMonitor solving and how is that benefiting you? It can bring to your attention issues you may not have realized existed.

"Logicmonitor experience"

What do you like best about LogicMonitor? Custom attributes in device groups such as snmp.version, esxi.user etc. This neatly passes the info to all devices in the group What do you dislike about LogicMonitor? Ugly homepage and a bit of a boring UI, except for the alerts page. What problems is LogicMonitor solving and how is that benefiting you? Unnoticed outages go noticed now. Insights in problema go so mich faster now.

"It really does what they say"

What do you like best about LogicMonitor? I like being able to dig under the hood and tweak all the settings. I also like how extensible the system is. LogicMonitor is opening us up to new monitoring opportunities with our customers. The API is also fantastic! What do you dislike about LogicMonitor? Most of the things that I dislike about LogicMonitor are being fixed in the new UI that they are developing. Recommendations to others considering LogicMonitor: Do it! What problems is ...

"LogicMonitor user review"

What do you like best about LogicMonitor? LogicMonitor is one of the leading monitoring tools used to monitor resources effectively. LogicMonitor takes an agentless approach which cuts down on setup time and customer resources. LogicMonitor has helped overcome outdated monitoring solutions, and as it is a SaaS approach the updates and Maintenace arer handled by LogicMonitor themselves, saving on infrastructure costs to the business. Agentless Monitoring Has an API for automation Easy to ...

"Very fluid and extensible product!"

What do you like best about LogicMonitor? My favorite part about LogicMonitor is the ease of extending my monitoring capabilities, and to be perfectly honest - the properties. The ability to manually and automatically create properties to "tag" almost anything in the portal is an under-appreciated feature. What do you dislike about LogicMonitor? There are some UI changes that could be made, and it would be nice to see more consistency in the design / function of all parts of the portal ...

"Great monitoring solution!"

What do you like best about LogicMonitor? Great monitoring out of the box. Lots of options for customization and fine-tuning. What do you dislike about LogicMonitor? The granularity of options sometimes make it difficult to achieve a seemingly simple desired effect. Recommendations to others considering LogicMonitor: Evaluate your options, but if LogicMonitor appears to meet your needs, I believe you will be happy with it and the support. What problems is LogicMonitor solving and how is ...

"Decent monitoring solution"

What do you like best about LogicMonitor? It is easy to make dashboards, and the alerting functionality is good. What do you dislike about LogicMonitor? It's more expensive than other options. From time to time, we've seen gaps in our data. What problems is LogicMonitor solving and how is that benefiting you? We are looking for a SaaS tool that can monitor & alert across our hybrid infrastructure.

"LogicMonitor used across platforms"

What do you like best about LogicMonitor? Simple, clean designs for asset management What do you dislike about LogicMonitor? Needs a better delivery model in the public cloud setting. What problems is LogicMonitor solving and how is that benefiting you? We are able to monitor assets across multiple platforms from AWS to on-prem. This has been extremely scalable as more and more customers migrate to public cloud offerings.

"Great experience from initial engagement to rollout and running day to day"

What do you like best about LogicMonitor? A modern and intuitive tool, that is light-years ahead of what we are replacing. Can support a wide range of skill sets from those that non-technical through to developers. Everyone that has interacted with it and used it has become a fan. With the out-of-the-box modules, we've often found issues that we didn't know existed before. The ability to adapt and tune it quickly, drop down into collectors to troubleshoot, and throw custom scripts to ...

"Logic Monitor helping our OPs Team get to quicker resolution than ever before."

What do you like best about LogicMonitor? Built in RDP, Alerting, Downtime, SSH, HTTPs, Web, Azure, the only thing Logic Monitor doesnt do is make me a coffee. From setting up Root Cause Analysis to help cut down on noise/tickets when devices go down, to LM Logs, Repository. Logic Monitor does it all. It knows most devices, and those it does not, well you just have to open a ticket, or send an email and ask them to look into adding it. Turn around is not that long. Their help desk is very ...