8.5
Spot Score
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Zen Business has consistently received stellar reviews over the past year, with numerous customers praising the exceptional customer service provided by their representatives. From AILEEN's quick problem-solving to Matt B's expert guidance on business concerns, it's evident that Zen Business values their customers' satisfaction. Christian, Franco, and others ...Read more
Efficient and responsive customer support team, with mention of specific helpful individuals.
Satisfactory resolution of customer issues and concerns, leading to high levels of satisfaction.
Quick and helpful assistance provided, ensuring a positive customer experience.
Knowledgeable and professional staff guiding users through technical processes effectively.
Limited detail provided in reviews to identify specific cons or recurring negative aspects.
No clear indication of major dissatisfaction or complaints from customers in the reviews analyzed.
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Showing 191-200 out of 9385
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Xclusive Xpressions LLC
11/12/24
Jermey restored my trust In Zen!
Jermey Was very kind, slow in speaking to allow me the ability to understand all of the different compliances coming due. She was patient while I logged into my account and she is an excellent representative of Zen Business.
JD
Jennifer Domingo
11/12/24
Pedro from the Billing Department went…
Pedro from the Billing Department went above and beyond to assist me with additional business-related questions. ZenBusiness was incredibly thoughtful and supportive! I plan to purchase more business services from them once I secure my sales.
RG
Ramon G. Barrientes
11/12/24
I spoke to Markie G.
I spoke to Markie G., a customer team member, and she was very attentive to my questions and cheerful to assist me. For a small business owner, communication is key and paramount when speaking to all stakeholders regarding business interactions.
TJ
Tamara Jackson
11/12/24
Matt B
Matt B, was very helpful and answered all my questions .
MS
Michael Sherman Kornspan
11/11/24
Dece was very friendly, professional and helpful
Dece was very friendly, professional and helpful.
MW
MICHAEL WADE
11/11/24
Evan was prompt and very helpful on…
Evan was prompt and very helpful on assisting in adding a domain for the website.
VV
VICTOR VARGHESE
11/11/24
Great support
Agent was proactive
DW
Darrel White
11/11/24
It was a pleasure to make acquaintance…
It was a pleasure to make acquaintance with Christian B. He listened to me with a fine tuned ear and we were on the same page. Christian B eliminated the problem.
AH
Anthony Halligan
11/11/24
Very efficient and prompt
Very efficient and prompt Thank you Jeremey
GE
GAGE ESSMAN
11/11/24
Vince did a great job
Vince did a great job, very responsive and respectful.
