8.5
Spot Score
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Zen Business has consistently received stellar reviews over the past year, with numerous customers praising the exceptional customer service provided by their representatives. From AILEEN's quick problem-solving to Matt B's expert guidance on business concerns, it's evident that Zen Business values their customers' satisfaction. Christian, Franco, and others ...Read more
Efficient and responsive customer support team, with mention of specific helpful individuals.
Satisfactory resolution of customer issues and concerns, leading to high levels of satisfaction.
Quick and helpful assistance provided, ensuring a positive customer experience.
Knowledgeable and professional staff guiding users through technical processes effectively.
Limited detail provided in reviews to identify specific cons or recurring negative aspects.
No clear indication of major dissatisfaction or complaints from customers in the reviews analyzed.
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Showing 161-170 out of 9385
IA
Ian Ajanwachuku
11/14/24
Dece was very prompt and professional!
Dece was very prompt and professional!! She made the call very pleasant. Thank you!!
BT
Bethany Tan F
11/14/24
Novah was very informative and helpful.
Novah was very informative and helpful.
VS
Vladimir Savovic
11/14/24
Fast process.
Date of experience: November 14, 2024
PD
Paula DiNardi
11/14/24
Zen’s “Wonderful Person of Of The Day “
The call was dropped & Shemar called me back while I was on hold on the other line. Shemar is very kind, passionate, & patient. I trust every word that he said. He’s very knowledgeable & resourceful. I really appreciate that! Not many people call back like he did. Good customer service helps greatly in a world where everyone is getting ripped off, being lied to, just being done wrong in general. It is refreshing to get that call back, & having a very professional & patient person on the ...
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R
remiel
11/14/24
Great Support from Honey Lou
Their customer support Honey Lou was very patient and solved my two questions. I wait for so minutes to get a support and I thought I might waste my time here, however Honey proved it wrong. She made sure she could answer all my questions, and she deserved a 5-star review. One Con: hire more folks like her so we may not have to wait for 20 mins to get support. If Zenbusiness wants to support our business, please understand the urgency and anxiety we deal with.
EH
Eduardo Hutner
11/14/24
Tymeka was great!
Date of experience: November 14, 2024
BB
Byron Boothe
11/13/24
The speed and reliability of the…
The speed and reliability of the information I received today was an example of how to run a service organization!
RD
Reginald Dale Burrow
11/13/24
I only had a question
I only had a question, but it was answered in a very timely manner
GV
Gennadiy Vorobeychik
11/13/24
Dece was very nice and helpful
Dece was very nice and helpful
HP
HITENKUMAR PATEL
11/13/24
Dece was very helpful
Date of experience: November 13, 2024
