LiveZilla Reviews in May 2025: User Ratings, Pros & Cons

DISCONTINUED

"Livezilla is the best message manager I've tried"

What do you like best? I love the way in which we can maintain the conversation in real time with our customers, the organization of the ticket support system and the traffic monitoring that helps us to know what aspects of our website we should improve to increase visits. What do you dislike? I have no annoyance with the livezilla software, but I think I could go a little faster, or create a "Lite" version. Recommendations to others considering the product: Livezilla is a great tool to ...

"An exceptional tool"

What do you like best? Livezilla is just great, live chat has greatly improved the opinion of our customers towards us, now feels more comfortable because we can serve them in record time thanks to livezilla and chat automation. What do you dislike? Generally livezilla does not have major problems, so I do not have something that I dislike. Recommendations to others considering the product: Livezilla is an exceptional tool, from its implementation to its execution, it offers multiple ...

"Sehr gute App für den Kundensupport"

What do you like best? Livezilla ist ein hervorragendes Mittel, um die Kunden eines Unternehmens auf kraftvolle und flüssige Weise zu unterstützen, da es Mechanismen implementiert, um die Verkäufer im Einklang mit ihren Spezialitäten zu arrangieren, und dass diese den Menschen im Einklang mit den Problemen dienen können, denen sie ausgesetzt sind Sie. Mit Livezilla als Tickethilfesystem (und Livechat) ist es uns gelungen, die Effizienz unserer Filiale zu steigern, insbesondere dank des ...

"The best and most optimal customer support tool"

What do you like best? Livezilla is a very simple tool to install and manage, but very powerful when it comes to greatly improving the quality of your customer service, and this is what I liked most about livezilla, how easy and powerful this incredible tool is. What do you dislike? There is nothing wrong with livezilla, since its implementation it has worked decently and with excellent support. Recommendations to others considering the product: This tool is easy to implement, it even has a ...

"The best software that we could implement in our business"

What do you like best? Livezilla has been one of the best software we have been able to implement in our online business, it is fast, easy to use, the price is not that high and it has a lot of tools that help a lot to improve the customer service. What do you dislike? So far I have nothing bad to say about livezilla, I liked all the tools it offers and the support they give. Recommendations to others considering the product: I would like to recommend livezilla to anyone who wants to ...

"The best and most optimal customer support tool"

What do you like best? Livezilla is a very simple tool to install and manage, but very powerful when it comes to greatly improving the quality of your customer service, and this is what I liked most about livezilla, how easy and powerful this incredible tool is. What do you dislike? There is nothing wrong with livezilla, since its implementation it has worked decently and with excellent support. Recommendations to others considering the product: This tool is easy to implement, it even has a ...

"The best software that we could implement in our business"

What do you like best? Livezilla has been one of the best software we have been able to implement in our online business, it is fast, easy to use, the price is not that high and it has a lot of tools that help a lot to improve the customer service. What do you dislike? So far I have nothing bad to say about livezilla, I liked all the tools it offers and the support they give. Recommendations to others considering the product: I would like to recommend livezilla to anyone who wants to ...

"Indispensable to improve customer service"

What do you like best? The live chat offered by livezilla as well as its support ticket system are essential to improve the attention you provide to your customers, this is very important and livezilla offers multiple options for this, what I like most is the ease with which that I can manage the tools and how fluid everything works. What do you dislike? I have never presented a problem when using livezilla, since we implemented their services everything is going in the right way, on one ...

"Indispensable to improve customer service"

What do you like best? The live chat offered by livezilla as well as its support ticket system are essential to improve the attention you provide to your customers, this is very important and livezilla offers multiple options for this, what I like most is the ease with which that I can manage the tools and how fluid everything works. What do you dislike? I have never presented a problem when using livezilla, since we implemented their services everything is going in the right way, on one ...

"A powerful chat with multiple functionalities"

What do you like best? To be able to communicate so easily with clients through live chat, this is one of the best tools that can be implemented in a business, it saves a lot of time, it can be automated and the price seems comfortable to me. What do you dislike? I think they could put more options to customize the live chat window, maybe allow changes in the appearance of the chat window, at least that's my suggestion. But I have no discontent with livezilla. Recommendations to others ...