LiveZilla Reviews in May 2025: User Ratings, Pros & Cons

DISCONTINUED

"Great features to save time and improve your customer support"

What do you like best? Livezilla does have great and very powerful features to make your support of customer service much more professional and quality, live chat and the ticket system is what I liked most of livezilla. What do you dislike? Unfortunately, sometimes the chat remains unanswered and the conversation is deleted. Recommendations to others considering the product: The integration of livezilla was very easy, the administration is even more, so there are not many excuses not to try ...

"Livezilla makes work much easier"

What do you like best? The function that I liked the most is definitely to be able to automate the frequent questions with live chat, this is incredible because many users ask us the same questions and as the chat is automated, we can save time in responding and use that time in other tasks productive. What do you dislike? A recurring error that our clients have mentioned is that, even after we send a message they can not see it, it seems that the chat is hanging, although I believe that it ...

"Livezilla is just what I expected"

What do you like best? Livezilla is the ideal software for customer service, it is extremely easy to implement and manage, the price is accessible, it allows us to communicate with clients who do not speak our language in an instantaneous way with the translator that they have incorporated and better is that users who communicate via chat most of the time end up acquiring our services. What do you dislike? I would like there to be more options to be able to use the chat from a mobile ...

"Live chat can make a big change in your business"

What do you like best? Livezilla has a very good live chat, has an excellent interface to manage the chat and its other tools much better, allows effective communication between customers and the business, and is easily integrated into any website. What do you dislike? I can not think of many things to say in this section, since we have not had any problems with livezilla. Recommendations to others considering the product: I recommend that if you have not implemented live chat in your ...

"A great help for us and our customers"

What do you like best? Livezilla has been very helpful in terms of customer service support, with live chat we can have a much more professional and direct conversation with our clients, we can advise them and help them choose the services that best suit them and make them They feel comfortable with their decision. What do you dislike? The decision to use livezilla has been correct, because for a long time we have no problems with this software. Recommendations to others considering the ...

"Live chat can make a big change in your business"

What do you like best? Livezilla has a very good live chat, has an excellent interface to manage the chat and its other tools much better, allows effective communication between customers and the business, and is easily integrated into any website. What do you dislike? I can not think of many things to say in this section, since we have not had any problems with livezilla. Recommendations to others considering the product: I recommend that if you have not implemented live chat in your ...

"A great help for us and our customers"

What do you like best? Livezilla has been very helpful in terms of customer service support, with live chat we can have a much more professional and direct conversation with our clients, we can advise them and help them choose the services that best suit them and make them They feel comfortable with their decision. What do you dislike? The decision to use livezilla has been correct, because for a long time we have no problems with this software. Recommendations to others considering the ...

"Great to offer faster and more efficient customer support"

What do you like best? To offer faster and more efficient customer service, Livezilla complies with what it offers, I really like live chat, since it has become our main means of communication with our customers. What do you dislike? I have no complaints from livezilla, it has been a wonderful tool and I have had no setbacks. Recommendations to others considering the product: Livezilla can improve the opinions that your clients have of your services, live chat is a great tool to show your ...

"Livezilla is the best message manager I've tried"

What do you like best? I love the way in which we can maintain the conversation in real time with our customers, the organization of the ticket support system and the traffic monitoring that helps us to know what aspects of our website we should improve to increase visits. What do you dislike? I have no annoyance with the livezilla software, but I think I could go a little faster, or create a "Lite" version. Recommendations to others considering the product: Livezilla is a great tool to ...

"An exceptional tool"

What do you like best? Livezilla is just great, live chat has greatly improved the opinion of our customers towards us, now feels more comfortable because we can serve them in record time thanks to livezilla and chat automation. What do you dislike? Generally livezilla does not have major problems, so I do not have something that I dislike. Recommendations to others considering the product: Livezilla is an exceptional tool, from its implementation to its execution, it offers multiple ...