LiveZilla Reviews in May 2025: User Ratings, Pros & Cons

DISCONTINUED

"Tolle Erfahrung mit Livezilla für Unterstützung"

What do you like best? In unserem Geschäftsbetrieb verwenden wir Livezilla zur internen Hilfe und von Zeit zu Zeit zusätzlich für die Projekte unserer Einkäufer als Angebot, die meisten werden nach Vorlage einer Abbildung ausgeliefert. Meiner Meinung nach habe ich Livezilla sowohl als Benutzer als auch als Administrator und einige Zeit als Support-Mitarbeiter verwendet. Ich sollte sagen, dass ich mich sehr entspannt fühlte, wenn ich es in irgendeiner Funktion benutzte. Technisch bietet das ...

"Livezilla, the best application to offer support."

What do you like best? For me the best thing about the application is to be able to organize our work departments assigning each operator a role in the department where he has his specialty. What do you dislike? The test time and the limitations of the application are a bit high in my opinion so I think it could improve in this regard. Recommendations to others considering the product: I recommend it for companies of a medium or large size since that is where you can really see the greatest ...

"Simple, effective and with the ability to improve our customer service"

What do you like best? I like the simplicity with which we manage to give effective solutions to our clients, and the ease with which it can be adapted to the interface of the software, other things that I have liked that I can obtain a report of where my visitors come from, take action and eventually, improve the quality of our traffic. What do you dislike? Users who have a slower Internet connection may have problems to contact us, I hope they can improve that aspect ...

"Simple, effective and with the ability to improve our customer service"

What do you like best? I like the simplicity with which we manage to give effective solutions to our clients, and the ease with which it can be adapted to the interface of the software, other things that I have liked that I can obtain a report of where my visitors come from, take action and eventually, improve the quality of our traffic. What do you dislike? Users who have a slower Internet connection may have problems to contact us, I hope they can improve that aspect ...

"LiveZilla the best experience for online chat"

What do you like best? LiveZilla is a very complete and excellent LiveChat that fulfills its service well, counting on a simple and pleasant design but independently of that it turns out to be very complete when it comes to using your messaging system and managing it, you do not need big instructions to be able to use it anymore that its design makes it easy to use, we are also very comfortable with the ticket system with which LiveZilla account that helps us order and prioritize the ...

"LiveZilla the best experience for online chat"

What do you like best? LiveZilla is a very complete and excellent LiveChat that fulfills its service well, counting on a simple and pleasant design but independently of that it turns out to be very complete when it comes to using your messaging system and managing it, you do not need big instructions to be able to use it anymore that its design makes it easy to use, we are also very comfortable with the ticket system with which LiveZilla account that helps us order and prioritize the ...

"Increase conversions and improve our customer support system"

What do you like best? We greatly enjoy using livezilla, as well as the clients, prefer to contact us through live chat as they can get a quick response and can be attended in real time by one of our operators, the most incredible is that we can attend a large number of customers at the same time and everything flows normally. What do you dislike? I have nothing to object about the software, it works as it should, it complies with what it says and it has a good support ...

"The software that allows me to be in direct contact with my clients"

What do you like best? I love being able to use this system since it gives me the option of chatting in real time with my clients, in order to answer all your questions and doubts, as well as being able to offer them a technical assistance if necessary, looking for this to give them a unique experience. In addition, with this system I can elaborate a system of frequent questions that allow me to automatically answer my potential clients even in their native language and in this way be able ...

"A very convenient tool"

What do you like best? I like the positive change that livezilla has given our business, live chat has been a very good feature to serve our customers, both they and we are satisfied with the multiple features that livezilla has. What do you dislike? There are times when the chat has a delay, we still do not know why this is, but soon we will be in contact with the support for a solution. Recommendations to others considering the product: Livezilla has improved and has created a positive ...

"A very convenient tool"

What do you like best? I like the positive change that livezilla has given our business, live chat has been a very good feature to serve our customers, both they and we are satisfied with the multiple features that livezilla has. What do you dislike? There are times when the chat has a delay, we still do not know why this is, but soon we will be in contact with the support for a solution. Recommendations to others considering the product: Livezilla has improved and has created a positive ...