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LiveZilla - Live Chat Software

LiveZilla Reviews in May 2025: User Ratings, Pros & Cons

DISCONTINUED

Connect and support customers in real-time.

4.6

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LiveZilla Reviews & Ratings

4.6

Excellent

Based on 464 ratings & 128 reviews

Rating Distribution

Excellent

(95)

Very Good

(31)

Good

(2)

Poor

(0)

Terible

(0)

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Showing 11-20 out of 128

AI

Administrator in Retail

10/22/19

5 out of 5

"LiveZilla Review "

What do you like best? What I enjoyed the best is the ability to see customers concerns and comments through the site and live chat ability. What do you dislike? What I disliked was very minimal but the ease of the website was a little difficult to get around and get more information. What problems are you solving with the product? What benefits have you realized? Problems that I am solving is any critics involving my business that I may overlook and others can advise.

AI

Administrator in Internet

10/19/19

5 out of 5

"Excellent Chat Script for All"

What do you like best? its an amazing script for those who are using for chat purpose, mainly it's not much cost also there is a free version What do you dislike? connecting speed get little more fast, also design for icons and other still the same as 6 years before when I first use What problems are you solving with the product? What benefits have you realized? at this time there is no issue at all

AI

Administrator in Internet

10/19/19

5 out of 5

"Excellent Chat Script for All"

What do you like best? its an amazing script for those who are using for chat purpose, mainly it's not much cost also there is a free version What do you dislike? connecting speed get little more fast, also design for icons and other still the same as 6 years before when I first use What problems are you solving with the product? What benefits have you realized? at this time there is no issue at all

UI

User in Design

10/18/19

3 out of 5

"seems alright"

What do you like best? it's fast and easy to use; has no bugs and straight forward What do you dislike? i don't have any problem with it it seems fine to me What problems are you solving with the product? What benefits have you realized? it's simple and helpful to get answers

AV

Antonios V

10/18/19

3 out of 5

"Livezilla and it's customer livechat support"

What do you like best? Ability to communicate fast and easy with our customers anytime we want to. SAFETY! All the data is store on our servers and only ours. In case of breach we are the only ones to blame plus we do respect our customers privacy as the service is completely gdpr compliant What do you dislike? The UI SUCKS. Feels like we are 15 years ago There have been countless times that has bugged out or doesn't allow us to keep our conversation due to interrupts. Feels as if the ...

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CD

Christian D

10/04/19

5 out of 5

"#1 Livechat service for businesses"

What do you like best? In my opinion, LiveZilla offers a lot for our business. We've been using LiveZilla for a while now, and the the level of customer support they let us provide to our clients is a huge step forward. The livechat tool works very well and has sped up our process significantly. What do you dislike? LiveZilla really doesn't have negatives in my opinion. Sometimes the live chat can bug out and all you really have to do is refresh. Recommendations to others considering the ...

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CD

Christian D

10/04/19

5 out of 5

"#1 Livechat service for businesses"

What do you like best? In my opinion, LiveZilla offers a lot for our business. We've been using LiveZilla for a while now, and the the level of customer support they let us provide to our clients is a huge step forward. The livechat tool works very well and has sped up our process significantly. What do you dislike? LiveZilla really doesn't have negatives in my opinion. Sometimes the live chat can bug out and all you really have to do is refresh. Recommendations to others considering the ...

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SH

Samantha H

10/03/19

5 out of 5

"Best Livechat Service Out There."

What do you like best? Our business uses LiveZilla for the livechat services they provide. We're able to efficiently communicate with our clients. This process is much quicker than traditional emailing. What do you dislike? Notification popups can be a bit slow at times, other than that, nothing. Recommendations to others considering the product: Great service to use for live chatting with clients. 100% recommended. What problems are you solving with the product? What benefits have you ...

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SH

Samantha H

10/03/19

5 out of 5

"Best Livechat Service Out There."

What do you like best? Our business uses LiveZilla for the livechat services they provide. We're able to efficiently communicate with our clients. This process is much quicker than traditional emailing. What do you dislike? Notification popups can be a bit slow at times, other than that, nothing. Recommendations to others considering the product: Great service to use for live chatting with clients. 100% recommended. What problems are you solving with the product? What benefits have you ...

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JK

Joseph K

10/01/19

4.5 out of 5

"A great live chat service"

What do you like best? Livezilla live chat makes it very easy to communicate with our customers. It's pretty simple, has a minimalistic design, but at the same time very functional. The simple pop up chat is great and overall a great tool to communicate with your clients. What do you dislike? There really Isn't much to say here about thinks I personally dislike about Livezilla. To take a stretch, even though in my opinion this is a pretty easy setup, I've personally known people who have ...

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