LiveZilla Reviews in May 2025: User Ratings, Pros & Cons

DISCONTINUED

"Probably the best CS program created"

What do you like best? I like the pricing, lol, but seriously it's easy to use. The pricing is nothing to sneeze at (I like it). Aside from the price, the up to date design of the UI is what I like the most. Makes it much easier than it was in the past. What do you dislike? The support team leaves something to be desired. Recommendations to others considering the product: It's very easy to use. What problems are you solving with the product? What benefits have you realized? I could solve my ...

"The BEST live chat program"

What do you like best? We like LiveZilla because we can help our clients with their concerns, problems or possible hiring. It is excellent to use live chat or the automatic response system that can be programmed to give quick answers to basic questions and at the same time give the necessary response through your ticket system and have an organized system. What do you dislike? What we did not like a bit was the installation, it was a bit complicated but we went to LiveZilla support and they ...

"comfort and versatility "

What do you like best? The most amazing part of LiveZilla is how quickly we can help satisfy our customers. I like that I can configure it so that the requirements are optimized, so that they can be met much faster. LiveZilla's interface is very clean and does not take up space on the screen. I like that any problem is solved by restarting the service, nothing gets bigger and in case that happens I know that LiveZilla's chat would be available to help us solve our problem with the ...

"Great support tool"

What do you like best? We have used this application for the last 3 years to support our clients through the web using the chat support offered by the application. The best of the application: - Hierarchical organization of the support team, so that the tickets can be scaled and divided between departments and people - Well organized dashboard and many options available to configure the application according to your needs. - The integration of chat on the web is very good, simple but fully ...

"All-In-One Support Software"

What do you like best? Supports many Gateways such as Livechat, E-Mail Twitter and Facebook. Bundles every Support request in one System Has a Great API, we can gladly say that we have replaced our old Knowledgebase with the LiveZilla one fetching articles over the API. What do you dislike? It does produce a heavy load on every Server. You will need at least a VPS for it. It does not work very well on Shared Hosting. Atleast for + 2 Operators. Recommendations to others considering the ...

"Useful helpdesk system "

What do you like best? The tickets are useful to integrate conversations with the client from different channels such as chat, social networks or email. No data is lost because it has the ability to store the information in one place, which facilitates the resolution of problems. What do you dislike? Packages of two or more operators are expensive. I think it lacks more integrations with third-party apps. Recommendations to others considering the product: It is a fluid and minimalist app, ...

"A really customizable and complete application"

What do you like best? I have used livezilla for a few years since it is an application with many tools to offer an online support service to my clients and I like that it is that it is very customizable and easy to use. What do you dislike? Probably the thing I dislike the most is the interface. Could be more modern but overall I have no problems with the application. Recommendations to others considering the product: The software is characterized in particular by a very clear interface, ...

"excellent speech program"

What do you like best? In a very personal opinion I consider LiveZilla to be the best chat system you can use and I have no fear of making a mistake. The design of their platform is spectacular, ergonomic and easy to access because I do not have to log in every time I prepare to use the chat on my website. In turn the design of LiveZilla allows me that when a customer has a problem or doubt about our website, to chat with the customer without any problems, being able to see the screen ...

"I love the quality and diversity of this program."

What do you like best? It is very easy to use, has a simple interface, quite friendly, and by the same efficiency of the LiveZilla service, has motivated me to offer you the best work I can do for my customers. I like the price of the system, I consider it quite good. I'm delighted that thanks to this service our customers' purchases have increased considerably. It is also good to note that the chat colors are very nice to the eye, I think that's why they also give confidence to our ...

"LiveZilla is great for creating websites!"

What do you like best? As a website designer, I implement LiveZilla for a lot for many of my clients. LiveZilla helps my clients develop a successful website! Because, as we move forward with a project, the application is able to give us feedback. This feedback is then what is used to create new additions to the website we're creating! What do you dislike? LiveZilla is a very simple and straightforward application, and I have not experienced any issues using or implementing ...