LiveZilla Reviews in May 2025: User Ratings, Pros & Cons

DISCONTINUED

"LiveZilla excellent online chat"

What do you like best? When we invested in LiveZilla, we did it for the purpose of expanding our business and our sales, since we need to communicate with our clients and future clients instantaneously and in real time, especially regardless of the country where they were, since the idea was also expand our horizons and in day we can say with all security has been our best investment for online chat. What do you dislike? LiveZilla we have absolutely nothing negative to say but support that ...

"Livezilla, good support solution"

What do you like best? This application offers technical support through a live chat that can be managed by a support agent programmed to answer questions that follow a known pattern. It is also possible for users to create support tickets for more complex problems so that support agents can manage more calmly to find a joint solution with the support team. Personally I have been part of Livezilla both as a client and as a support agent and administrator for the configuration of livezilla ...

"LiveZilla is the best"

What do you like best? LiveZilla is an excellent program with which we can give support and assistance online on our website through live chat. We can communicate with clients from different countries. The LiveZilla platform is very comfortable, it is easy to understand and in a few minutes you adapt to it. The communication is fast and you can attend several customer chat at the same time with the pop-up chat. What do you dislike? Although we believe that this program deserves every ...

"LiveZilla is the best LiveChat"

What do you like best? LiveZilla gives us a service that works very professionally with very good and useful tools that we could not use with other providers of the same service. Although we are not experts in the field of LiveChats we can assure without a doubt that the connection with the clients had not been so good, not only for its faithful messaging service but also for the information of our clients that it offers us as the time that remains on our page, where it is located and its ...

"WORKING WITH LiveZilla "

What do you like best? We've been utilizing this application for as long as three years to help our clients online by utilizing the visit support given by the application. Best of the application: - The help group's progressive association to scale and share tickets among divisions and individuals - Well-composed dashboard and numerous choices to decide your application as indicated by your necessities. - Online visit mix is exceptionally great, basic, however completely useful and ...

"LiveZilla includes a live chat software with multi-website support"

What do you like best? his is not only one of the BEST open source programs out there, it is one of the BEST PROGRAMS period! It is so feature rich, so good, so stable, and so intuitive, in the two-plus years we've been using it, I haven't even had to use support once, and that includes not having to visit a support forum! Very well done LiveZilla. Very well done What do you dislike? I did not have any complaints as such, but they should improve the international live chat service, it ...

"Great chat support application "

What do you like best? I have used this application as part of the technical support in my company so I know both parts of the application, both the dashboard and the interaction with the user itself and have also been atentido through the chat on another website. For me the best thing about this application, both on the client and administrator side, is the chat, although it may seem simple, it supports formatted text, sending links, screenshots etc ... The well organized dashboard through ...

"High quality support"

What do you like best? The best from my point of view having used Livezilla in its chat version is as an application as simple as it is a chat can help your business and ease the workload especially as drastically reduces the number of emails with questions we receive. Through Livezilla Chat we can help our clients to solve their doubts quickly and in a very simple way for them and for us. This, together with the possibility of organizing the help departments, helps to speed up and improve ...

"Excellent live chat tool!"

What do you like best? Live chat has been very helpful for our business because it has allowed us to get closer to our customers, to offer them a more direct communication channel, which has greatly helped our image. What do you dislike? Sometimes the chat takes a while to open, however, I think this is due to the type of connection that our client is using when interacting with us. Recommendations to others considering the product: I would really recommend Livezilla if you want to offer a ...

"Ideal for modest website customer service"

What do you like best? You can have several websites associated with the same account, that is, you can manage the chats of several sites. Clients can request information and share questions through chat. What do you dislike? The customization is not very good, the integration with the site can show differences in the interface. What problems are you solving with the product? What benefits have you realized? Customers get faster and more favorable attention to their needs, even sales are ...