spotsaas-logo
Get Listed
LiveZilla - Live Chat Software

LiveZilla Reviews in May 2025: User Ratings, Pros & Cons

DISCONTINUED

Connect and support customers in real-time.

4.6

Add to compare

Request a Quote
This Product has been Discontinued

LiveZilla Reviews & Ratings

4.6

Excellent

Based on 464 ratings & 128 reviews

Rating Distribution

Excellent

(95)

Very Good

(31)

Good

(2)

Poor

(0)

Terible

(0)

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 1-10 out of 128

JP

jim p

10/31/20

4 out of 5

"It is great for communication jobs like sales and marketing"

What do you like best? I like the speed at which you can respond to customers messages. It is a brilliant piece of software as it allows you to talk to customers very quickly which is good for my field of work. What do you dislike? I dislike the customer service it is too slow and it is difficult to get through especially when you are trying to talk to them at night when there timezone is different. Recommendations to others considering the product: It is brilliant and it is a very helpful ...

Read more

CR

Chris R

10/14/20

4 out of 5

"LiveZilla Support and detailed chat !!"

What do you like best? For us it has been a possibility of being able to expand our technical support for clients by providing very notorious solutions and we have managed to reduce saturation due to the number of questions or doubts from clients, technical support is now very optimal and has allowed us to provide support where he automatically communicates with the client and makes the sale, I think it's incredible. What do you dislike? In short, the system is completely attractive for us, ...

Read more

AN

Anand N

07/27/20

5 out of 5

"Excellent customer support system with great features"

What do you like best? The user interface looks brilliant and we managed to work easily without any difficulty. The company has integrated advanced features not found in other competing products. What do you dislike? The installation process was bit slow. Moreover, I could not complete the registration process. The company has stopped accepting registrations. I forgot my previous registration credentials. I would appreciate Microsoft SQL Server support in addition to MySQL. The future ...

Read more

AN

Anand N

07/27/20

5 out of 5

"Excellent customer support system with great features"

What do you like best? The user interface looks brilliant and we managed to work easily without any difficulty. The company has integrated advanced features not found in other competing products. What do you dislike? The installation process was bit slow. Moreover, I could not complete the registration process. The company has stopped accepting registrations. I forgot my previous registration credentials. I would appreciate Microsoft SQL Server support in addition to MySQL. The future ...

Read more

FM

Fuadul M

12/04/19

4.5 out of 5

"excellent app livechat"

What do you like best? it is a very good software for live chat for the companies to do business and more helpful, it is a multi website support usefull for helpdesk and others a swe;; What do you dislike? implementation time and and make the connections to the existing setup of sites What problems are you solving with the product? What benefits have you realized? best suitable software increased the business by directly communicating to customers without

FK

Febin Koshy P

11/25/19

5 out of 5

"It was a new kind of UI experience "

What do you like best? The way that normal UI was changed to mix with both new one and old ones gave a perfect look What do you dislike? The time for connection request taken sometimes can be huge What problems are you solving with the product? What benefits have you realized? Connection Issues exist a lot

FK

Febin Koshy P

11/25/19

5 out of 5

"It was a new kind of UI experience "

What do you like best? The way that normal UI was changed to mix with both new one and old ones gave a perfect look What do you dislike? The time for connection request taken sometimes can be huge What problems are you solving with the product? What benefits have you realized? Connection Issues exist a lot

KO

Katherine O

11/06/19

4 out of 5

"It provides an excelente service."

What do you like best? I like it because it provides a service of excellent quality, the best thing is the monitor of visitors that goes gathering data that later help us to approach of better way to the client, allows to chat and answers every doubt that they have, in the web pages that I administer has improved a lot my interaction with the clients, also it integrates to networks. What do you dislike? There is nothing that I dislike about Livezilla, it offers a very useful service, ...

Read more

AI

Administrator in Telecommunications

11/03/19

4.5 out of 5

"Best free website chatting solution "

What do you like best? I have been using livezilla for more than 5 years now, the integration is very easy and the interface is clean and modern, it is also non intrusive as well, highly recommended for anyone looking to add a free one operator chat solution to tbeir website What do you dislike? Filezilla charges a considerable amount in case more operators or departments are required What problems are you solving with the product? What benefits have you realized? It has helped me in ...

Read more

AI

Administrator in Retail

10/22/19

5 out of 5

"LiveZilla Review "

What do you like best? What I enjoyed the best is the ability to see customers concerns and comments through the site and live chat ability. What do you dislike? What I disliked was very minimal but the ease of the website was a little difficult to get around and get more information. What problems are you solving with the product? What benefits have you realized? Problems that I am solving is any critics involving my business that I may overlook and others can advise.