Revolutionize your customer interactions with LiveVox.
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LiveVox offers custom pricing plan
LiveVox stands out as a top-tier contact center solution, offering a seamless and efficient experience for users. Users appreciate the platform's continual updates and advancements, providing cutting-edge features while maintaining ease of use. The ability to customize reports and workflows effortlessly is a standout feature, enabling users to stay ahead of their ...Read more
LiveVox is almost fully automated, enhancing productivity with daily job builds and constant improvements.
The platform is easy to use and integrates all communication channels, providing a seamless experience for consumers.
LiveVox offers state-of-the-art telephony solutions with omni-channel capabilities, transforming contact center services.
Users appreciate the simplicity of the LiveVox interface and superior account support.
Some users find the platform somewhat customizable but require more timeliness and support for completing requests.
Limited marketplace selection may restrict access to advanced functionalities for some users.
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Showing 71-74 out of 74
AU
Anonymous User
11/30/21
"Painful, but worth the change"
What do you like best about LiveVox? The interface is pretty easy to understand once you have some repetitions using it. Any new software rollout has issues. We greatly appreciate Heather and sometimes Vicky (kidding) always facing the music and being attainable when major issues popped up and getting the right resources on a call. The companies abilities to handle client requests, when it was actually the client who caused the issue, and not refer back to the issue. A very good application ...
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AU
Anonymous User
11/30/21
"Painful, but worth the change"
What do you like best about LiveVox? The interface is pretty easy to understand once you have some repetitions using it. Any new software rollout has issues. We greatly appreciate Heather and sometimes Vicky (kidding) always facing the music and being attainable when major issues popped up and getting the right resources on a call. The companies abilities to handle client requests, when it was actually the client who caused the issue, and not refer back to the issue. A very good application ...
Read more
MT
Marcy T
11/30/21
"LV can be overwhelming when you are not tech savy, but there is so much you can do w/it."
What do you like best about LiveVox? Jennifer Findley is so helpful, patient and understanding. What do you dislike about LiveVox?
AU
Anonymous User
04/08/19
"Neutral is the answer koo"
What do you like best about LiveVox? i give it a neutral feeling i guess cause im not impressed nor impressed live vox logging me out of a specific job when i know im in costs me an extra so much $ at the end of month.. i have fought this and brought it to the attention to supervisor on staff for my shift.
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