Revolutionize your customer interactions with LiveVox.
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LiveVox offers custom pricing plan
LiveVox stands out as a top-tier contact center solution, offering a seamless and efficient experience for users. Users appreciate the platform's continual updates and advancements, providing cutting-edge features while maintaining ease of use. The ability to customize reports and workflows effortlessly is a standout feature, enabling users to stay ahead of their ...Read more
LiveVox is almost fully automated, enhancing productivity with daily job builds and constant improvements.
The platform is easy to use and integrates all communication channels, providing a seamless experience for consumers.
LiveVox offers state-of-the-art telephony solutions with omni-channel capabilities, transforming contact center services.
Users appreciate the simplicity of the LiveVox interface and superior account support.
Some users find the platform somewhat customizable but require more timeliness and support for completing requests.
Limited marketplace selection may restrict access to advanced functionalities for some users.
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Showing 51-60 out of 74
AU
Anonymous User
12/01/21
"Consistent and Innovative"
What do you like best about LiveVox? I have been using the LiveVox platform for many years and the support I receive is always consistent and thorough. The management and reporting tools are top-notch!
AU
Anonymous User
12/01/21
"Review"
What do you like best about LiveVox? Functionality / Flexability , portal layout. customer service. What do you dislike about LiveVox?
AU
Anonymous User
12/01/21
"Consistent and Innovative"
What do you like best about LiveVox? I have been using the LiveVox platform for many years and the support I receive is always consistent and thorough. The management and reporting tools are top-notch!
AU
Anonymous User
12/01/21
"LiveVox's solutions have made Nettel USA a far more efficient and profitable organization."
What do you like best about LiveVox? We have been using LiveVox for over 7 years. We started with dialing and inbound call management, which had an immediate and positive impact on our productivity. When BI became available, we were an earlier adopter and it has become an integral part of our operation. SMS was added roughly three years ago, and it too, has proven itself to be an effective method to drive revenue. SpeechIQ and Wallboards are our most recent additions and they have become ...
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CC
Chadwick C
12/01/21
"Livevox cares."
What do you like best about LiveVox? Being able to connect with our account managers and always having support. What do you dislike about LiveVox?
AU
Anonymous User
12/01/21
"Senior Associate"
What do you like best about LiveVox? Ease of use is my favorite part of LiveVox. Data collection from their LiveVox BI tool is nearly effortless, and it easily allows for manipulation from tables of data to graphs.
CD
Chris D
12/01/21
"LiveVox has a great team supporting their products"
What do you like best about LiveVox? I find the support level to be very good. They have been very good at providing expertise when needed. What do you dislike about LiveVox?
AU
Anonymous User
12/01/21
"Livevox dialing system made easy"
What do you like best about LiveVox? I like how user friendly the Livevox dialer is. All of the controls are at your fingertips. No need to jump from one app to the other. Also like the agent monitoring.
TT
Teriimaevarua T
12/01/21
"Good HCI service and preview service"
What do you like best about LiveVox? Can have an actual agent doing the clicking instead of it being auto dialed What do you dislike about LiveVox?
CH
Cherie H
12/01/21
"Livevox is a mindset change for your Dialer Admins out there"
What do you like best about LiveVox? It's so much more flexible and robust compared to our old dialer. You control everything from basic setup to messages to agent logins. No more calling into your current dialer provider and paying them to do it for you. You are in total control.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
