LiveVox Reviews in June 2026: User Ratings, Pros & Cons
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LiveVox Reviews & Ratings
Spotsaas Editor’s POV
LiveVox stands out as a top-tier contact center solution, offering a seamless and efficient experience for users. Users appreciate the platform's continual updates and advancements, providing cutting-edge features while maintaining ease of use. The ability to customize reports and workflows effortlessly is a standout feature, enabling users to stay ahead of their ...Read more
LiveVox pros and cons
LiveVox is almost fully automated, enhancing productivity with daily job builds and constant improvements.
The platform is easy to use and integrates all communication channels, providing a seamless experience for consumers.
LiveVox offers state-of-the-art telephony solutions with omni-channel capabilities, transforming contact center services.
Users appreciate the simplicity of the LiveVox interface and superior account support.
Some users find the platform somewhat customizable but require more timeliness and support for completing requests.
Limited marketplace selection may restrict access to advanced functionalities for some users.
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Showing 51-60 out of 74
RP
Robin P
12/01/21
"CMC Review"
What do you like best about LiveVox? Multichannel solutions are an upside. Having a good account manager is awesome! What do you dislike about LiveVox?
CH
Cherie H
12/01/21
"Livevox is a mindset change for your Dialer Admins out there"
What do you like best about LiveVox? It's so much more flexible and robust compared to our old dialer. You control everything from basic setup to messages to agent logins. No more calling into your current dialer provider and paying them to do it for you. You are in total control.
AU
Anonymous User
12/01/21
"Dialer Strategist"
What do you like best about LiveVox? User interface is fairly straightforward and access to help documents on each page is great. What do you dislike about LiveVox?
AU
Anonymous User
12/01/21
"Livevox dialing system made easy"
What do you like best about LiveVox? I like how user friendly the Livevox dialer is. All of the controls are at your fingertips. No need to jump from one app to the other. Also like the agent monitoring.
RP
Robin P
12/01/21
"CMC Review"
What do you like best about LiveVox? Multichannel solutions are an upside. Having a good account manager is awesome! What do you dislike about LiveVox?
CC
Chadwick C
12/01/21
"Livevox cares."
What do you like best about LiveVox? Being able to connect with our account managers and always having support. What do you dislike about LiveVox?
TT
Teriimaevarua T
12/01/21
"Good HCI service and preview service"
What do you like best about LiveVox? Can have an actual agent doing the clicking instead of it being auto dialed What do you dislike about LiveVox?
PG
Paul G
12/01/21
"Livevox Review"
What do you like best about LiveVox? The simplicity of the product. It is nice to be able to be less hands-on with the navigation of the campaigns within HCI. What do you dislike about LiveVox?
PG
Paul G
12/01/21
"Livevox Review"
What do you like best about LiveVox? The simplicity of the product. It is nice to be able to be less hands-on with the navigation of the campaigns within HCI. What do you dislike about LiveVox?
CH
Cherie H
12/01/21
"Livevox is a mindset change for your Dialer Admins out there"
What do you like best about LiveVox? It's so much more flexible and robust compared to our old dialer. You control everything from basic setup to messages to agent logins. No more calling into your current dialer provider and paying them to do it for you. You are in total control.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].